 Seasoned leader with 20 years of operations management experience  Hands-on manager with demonstrated ability to motivate staff  Skilled strategist with focus on bottom-line productivity and profitability  German National with green card; fluent in German and English with proficiency in French  Analytical approach to resolving organizational challenges  Adaptability to changing industry environment and working conditions  Keen ability to identify and capitalize on opportunities to improve cost-efficiency and customer satisfaction  Knowledge and application of Six Sigma, Lean Six Sigma and Kaizen Specialties: Leverage technology to establish new revenue streams, reduce cost and enhance customer satisfaction

Director Of Information Technology @ Providing leadership and direction for the hotel. Working with executive leadership in creating a sound foundation which supports the operations department needs and Starwood initiatives. From September 1999 to Present (16 years 2 months) San Antonio, Texas AreaDirector of Six Sigma, Black Belt @ From July 2001 to July 2003 (2 years 1 month) Director of Managament Information Systems @ From March 1996 to December 1998 (2 years 10 months) Cycle Time Advisor @ From January 1994 to March 1996 (2 years 3 months)

B.Sc. @ University of Nevada-Las Vegas From 1992 to 1993 B.Sc. @ Institute Hotelier Cesar Ritz From 1991 to 1992 Diplom @ Leibniz Universität Hannover From 1988 to 1991 Bert Flister is skilled in: Six Sigma, Kaizen Leadership, Project Management, Microsoft Office..., Microsoft Online..., Virtualization, Cloud Computing, SharePoint, Business Process..., Network Security, Ethical Hacker, Computer Forensics, Powershell, Script Logic, System Administration, Telecommunications, Micros, Hotels, Revenue Analysis, Hospitality Industry, MICROS, Hospitality Management, Hotel Management, Property Management...