Director - CCA Recruitment - Specialist Contact Centre Recruiters - We are hiring!
London, Greater London, United Kingdom
CCA Recruitment Group is a business founded on specialist recruitment expertise. The organisation works across a broad range of disciplines and sectors aligned to provide a wide range of services and experience to our clients. Every recruiter within our business is an expert in their specialist field and we work to ensure each member of the team...
CCA Recruitment Group is a business founded on specialist recruitment expertise. The organisation works across a broad range of disciplines and sectors aligned to provide a wide range of services and experience to our clients. Every recruiter within our business is an expert in their specialist field and we work to ensure each member of the team is central to their industry. Working collaboratively as a team we are able to create the perfect working group to ensure delivery on all of our clients requirements. We have expert recruiters in the following specialist fields: • Customer Service & Experience • Customer Insight, Analytics & Planning • Change & Transformation • Finance • HR Trading for over 16 years CCA Recruitment Group we have built the business on delivering exceptional experiences for our clients and candidates. We understand that recruiting the best talent in the market place cannot be a transactional event but a world class experience. We offer recruitment Services such as Executive Search, Advertised Selection, Contingent Recruitment and Interim/Contract support. In addition to these services our expert consultants can also provide consultancy support for Candidate Experience, Employer Branding, Selection Training. Feel free to call me on 07825 650 924 and I will be happy to advise on any area that we can support you.Group Operations Director @ As Group Operations Director I am responsible for every client and candidate experience that is conducted by CCA Recruitment Group. With a team of specialist recruiters across 3 UK offices I lead the growth of the organisation. We work tirelessly to ensure that our clients are connected with the very best talent for their businesses and that for every candidate we are delivering an exceptional experience in their search for the next step in their career. With market forces operating differently within each specific talent group I have created an agile business that is able to respond quickly and flexibly for every client that we work with. Whilst responsible for the development of my awesome team I also still work hands on in the market with our clients working at executive level within the Customer Service & Experience fields. From July 2012 to Present (3 years 6 months) Principal Consultant - Customer Contact. @ Executive search and selection professional recruiting mid - senior level management into the customer contact industry. Specialising in the technology and communications sector recruiting specifically into the customer service/delivery functions of many blue chip organisations. I have a strong proven track record of recruiting many senior level positions within the operational areas of both large corporate organisations and larger SME clients. With a strong active network of senior level candidates across Operations both Front and Back Office(provisioning/customer delivery), Sales and Customer Service I am able to service a large variety of requirements. Recent Successes include Customer Service Director Head of Contact Centre Head of Resource Planning Head of Complaints Programme Director Head of Customer Experience From September 2007 to June 2012 (4 years 10 months) Manchester, United KingdomSales Manager @ From July 2003 to September 2007 (4 years 3 months) Purchasing @ Responsible for the puchasing and importing of consumer electronics for the second largest electrical wholesaler in the UK From April 2002 to June 2003 (1 year 3 months) Staffordshire University From 2000 to 2003 the romsey school Barrie Brown is skilled in: Recruiting, Executive Search, Talent Acquisition, Contact Centers, Outsourcing, Search, Contract Recruitment, Customer Experience, Interviews, Performance Management, CRM, Change Management, Negotiation, Technical Recruiting, Screening Resumes
CCA-Group
Group Operations Director
July 2012 to Present
PSD Group
Principal Consultant - Customer Contact.
September 2007 to June 2012
Manchester, United Kingdom
Leven Consultants Ltd
Sales Manager
July 2003 to September 2007
Powerforce Distribution
Purchasing
April 2002 to June 2003
As Group Operations Director I am responsible for every client and candidate experience that is conducted by CCA Recruitment Group. With a team of specialist recruiters across 3 UK offices I lead the growth of the organisation. We work tirelessly to ensure that our clients are connected with the very best talent for their businesses and that... As Group Operations Director I am responsible for every client and candidate experience that is conducted by CCA Recruitment Group. With a team of specialist recruiters across 3 UK offices I lead the growth of the organisation. We work tirelessly to ensure that our clients are connected with the very best talent for their businesses and that for every candidate we are delivering an exceptional experience in their search for the next step in their career. With market forces operating differently within each specific talent group I have created an agile business that is able to respond quickly and flexibly for every client that we work with. Whilst responsible for the development of my awesome team I also still work hands on in the market with our clients working at executive level within the Customer Service & Experience fields.
What company does Barrie Brown work for?
Barrie Brown works for CCA-Group
What is Barrie Brown's role at CCA-Group?
Barrie Brown is Group Operations Director
What industry does Barrie Brown work in?
Barrie Brown works in the Staffing and Recruiting industry.
Who are Barrie Brown's colleagues?
Barrie Brown's colleague is Anil Mistry
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