PMP Certified professional with work experience in complete release cycle of large-scale product development and implementation projects: • Experience of working in DevOps environment • Expertise in using JIRA Agile • Strong understanding of supply chain business processes • Detail oriented; excellent verbal and written skills • Self-starter who understands how to effectively deal with ambiguity and with changing priorities Knowledge and Skill Areas ---------------------------------------------------------------------------------------------------- Security, Electronic Data Interchange (EDI), DevOps, OAuth, Supply Chain Management, Warehouse Management, Carrier Management, Business Analysis , Onsite-offshore model, Product Development, Epics/ User Stories, Wireframes and Mockups, Gap Analysis/ Data Mapping, Software Development Life Cycle (SDLC), Agile/ Scrum, SaaS, Testing (UAT, Regression, Manual), Technical Summary: JIRA Agile, ServiceNow, MS Visio, ProtoShare, App Dynamics, Slack, Skype, SharePoint, Developer Tool (Chrome), Firebug Lite (Safari) and Toad Education ------------------------------------------------------------------------------------------------------------------------- Master of Science at Charles W. Davidson College of Engineering, 2007-2009; San Jose State University; CPA 3.9/ 4.0 Master of Business Administration at Som Lalit Institute of Business Management (SLIBM), 2002 to 2004; Gujarat University; CPA 3.75/4.0 Bachelor of Electrical Engineering at Faculty of Technology & Engineering, 1998 to 2002; Maharaja Sayajirao University; CPA 3.8/4.0

IT Business Analyst @ The project is to develop a multi-tenant B2B SaaS platform for use by UniGroup and its network of agents. It incorporates various modules that provide a wide variety of capabilities, including but not limited to Warehouse Management (WMS), Transportation Management (TMS) and Carrier Profile Management (CPMS): •Partnered with the product owner and stakeholders to develop the product roadmap •Turned the product roadmap into specific scope for each phase and developed epics, stories and acceptance criteria •Collaborated with SMEs and quickly gained thorough understanding of how legacy attributes will be mapped to future state •Worked closely with product owner to review requirements and backlog prioritization •Collaborated with UI designers and UI developers on wire-frames, interactions and user flows. Partnered with project manager for product development, with a team of off-site engineers and onsite QA resources •Developed test scenarios and reviewed test cases written by QA team and performed regression testing and user acceptance testing •Attended sprint planning to demo the features developed during the sprint. Gathered feedback from stakeholders and incorporated them into the product backlog •Attended daily scrum meeting and retrospectives •Provided product support. Performed preliminary investigation and created JIRA bugs to track issues reported in ServiceNow. Coordinated between business users and the developers for resolution •Assisted the product owner with various activities including communicating updates and impediments as well as assisting with backlog and release plan maintenance From January 2014 to Present (2 years) San Francisco Bay AreaIT Business Analyst @ The project was to consolidate and convert crystal reports into BI reports and enterprise-wide roll out of BI Publisher as the new reporting tool, which was more compatible with Oracle. Implementation of Oracle as the new ERP system was a parallel undertaking in the company: • Worked closely with business teams to understand their information needs, ensuring that the report specifications were a good fit to their needs • Managed, owned and delivered multiple BI reports, both on an ongoing and ad-hoc basis • Worked with onsite and offshore, development and QA team to help shape and drive the development of BI reports and implementation of BI publisher as the new reporting tool • Facilitated project status meetings, requirements and design discussions, and status reviews • Created testing scenarios and assisted QA team members to develop test cases • Represented the team to report overall project status and upcoming risks and suggested solutions about it to senior management • Provided support for implemented system • Maintained SharePoint and ensured that information is organized and updated on a routine basis. From November 2012 to May 2014 (1 year 7 months) Business Analyst @ The project was to assist Marketing Department to maintain documentation and prepare documents for large scale manufacturing projects: • Assisted in preparing contracts and sales proposals for customers • Served as the point of contact for customer to ensure timely review and approval / reconciliation of variations. • Maintained records and documentation for all projects. • As needed, advised technical managers with analysis of contract terms and provides interpretation of terms and conditions. • Ensured that signed contracts are communicated to all relevant parties to provide contract visibility and awareness From May 2004 to May 2007 (3 years 1 month)

Master of Science (MS), Engineering Management, GPA: 3.9 @ San Jose State University From 2007 to 2009 Master of Business Administration (MBA), Marketing Management, GPA: 3.75 @ Gujarat University From 2002 to 2004 Bachelor's degree, Electrical Engineering, GPA: 3.8 @ The Maharaja Sayajirao University of Baroda From 1998 to 2002 Aruna S. is skilled in: Business Process, Business Analysis, Product Lifecycle Management, Product Management, Project Management, SDLC, ERP, Business Intelligence, Management Consulting, Oracle Applications, Oracle, Business Process Improvement, Vendor Management, PL/SQL, Integration