Enterprise Support Technician at Facebook
San Francisco Bay Area
Desktop Support Technician
August 2018 to January 2019
Orchard Supply Hardware
IT Support Engineer
January 2018 to August 2018
April 2017 to January 2018
Helpdesk Support Technician Intern
July 2015 to January 2016
Enterprise Support Technician
Helpdesk Support Technician / Knowledge Management Coach
January 2016 to April 2017
Whole Foods Market
Customer Service Supervisor
March 2010 to May 2016
March 2015 to January 2016
San Jose, Ca
User walk up support for Windows, OSX, Android OS, iOS, application support tier 1-3.Design and Engineering, scoping new enterprise computing devices.•Provide Tier 1-3 support for Windows 7/10 and Mac OS 10.8 – 10.11 for internal and remote users at all business levels•Provide 24/7 Executive Support •Mac OSX support. MS Office 2016 for Mac, JAMF Casper, Code24 Crashplan•JAMF... User walk up support for Windows, OSX, Android OS, iOS, application support tier 1-3.Design and Engineering, scoping new enterprise computing devices.•Provide Tier 1-3 support for Windows 7/10 and Mac OS 10.8 – 10.11 for internal and remote users at all business levels•Provide 24/7 Executive Support •Mac OSX support. MS Office 2016 for Mac, JAMF Casper, Code24 Crashplan•JAMF admin support for all Mac users•Configure and deploy antivirus software such as Crowdstrike and SentinelOne •Mobile device support for BYOD and company owned iOS and Android devices•Manage new hire on-boarding process and IT orientation•Troubleshoot, configure and deploy laptops and specialty workstations•Work with purchasing team and outside vendors for equipment acquisition and best methods of deployment•Corporate laptop refresh project•Onsite A/V Collaboration support
What company does Arthur Salomon work for?
Arthur Salomon works for Hortonworks
What is Arthur Salomon's role at Hortonworks?
Arthur Salomon is Desktop Support Technician
What industry does Arthur Salomon work in?
Arthur Salomon works in the Computer Software industry.
Introversion (I), Sensing (S), Thinking (T), Perceiving (P)
1 year(s), 7 month(s)
There's 85% chance that Arthur Salomon is seeking for new opportunities
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