Hybrid Cloud Solutions Architect, Emerging Products Group @ From April 2015 to Present (8 months) US East RegionSenior Client Services Manager - Global Finance Vertical @ • As the senior client services manager for the Verizon Enterprise Sales Global Finance Vertical: own the existing book for business for NASDAQ and Moody’s Investor Services as well as their subsidiaries as well as ensuring growth on that book of business monthly.
• I am responsible for both the revenue associated with the customers as well as obtaining roughly 300,000.00 in monthly bookings over and above what has been previously contracted.
• Research the customer in detail including: annual financial reporting, investors package, analysis information, top competitors information, and Verizon contacts/billing history to become as familiar as possible with the account and align to the goals of the organization.
• Creating new relationships within the customers organization and obtaining projects from within different lines of business including: marketing, sales, risk/governance, finance, legal, etc….while maintaining the existing relationships with ITS and facilities executives within the customers organization.
• Create a funnel including Verizon core network opportunities and strategic solutions including: Cloud/Hosting, managed network, professional services, managed security, and managed VoIP/UCC services.
• Preform Monthly Business Review with customer executive staff and review monthly spend, any issues with existing services over the past month, discuss strategic customer initiatives, and present the customer with an overview of specific Verizon capabilities while introducing additional extended account team responsible for the offering being discussed.
• Preform ITS and Security workshops with customers’ to help customer nail down their requirements for initiatives such as: Cloud Adoption/Migration, Merger Acquisition Strategy, Business Continuity/Disaster Recovery, Data Center Consolidation/Migration, Compliance/Governance Mandates, and ERP adoption. From October 2013 to Present (2 years 2 months) 140 West St New York, NY 10007Senior Solutions Architect - Cloud/Hosting and ITS/Security Services @ • Primary responsibility within this role is to work with Terremark Sales team to identify customer opportunities, gain an understanding of customers’ business objectives as they relate to the opportunities uncovered, and design custom solutions to meet customers’ requirements.
• Work with my three Terremark Consultants to train the three Verizon Enterprise Core Sales Teams on the Terremark-Verizon offering and assist the core sales team in identifying opportunities within their customer base.
• Become an expert on the Terremark/Verizon ITS and Cloud/Hosting portfolios and security capabilities.
• Provide customers with custom product demos and product presentations for such products as Terremark’s Enterprise Cloud platform, Enterprise Cloud Managed Platform, Data Backup and Restore, Managed Hosting, Colocation, and many more.
• Host technical meetings with customers’ technical resources as well as relevant lines of business to white board with the customer to understand all the specific information needed to produce a solution and a proposal with the customers’ approval from both their technical team as well as the line of business impacted.
• Preform ITS and Security workshops with customers’ to help customer nail down their requirements for initiatives such as: Cloud Adoption/Migration, Merger Acquisition Strategy, Business Continuity/Disaster Recovery, Data Center Consolidation/Migration, Compliance/Governance Mandates, and ERP adoption.
• Gather requirements for the custom solution designed for the customer and generate a proposal.
• Provide Customers’ with tours of Terremark-Verizon Data Centers.
• Provide Technical Response to any RFI/RFP that requires Terremark-Verizon ITS and Cloud/Hosting Services. From January 2012 to October 2013 (1 year 10 months) 112 W 34th New York, NY 10210Strategic Consultant for the Global Enterprise @ • Verizon created this management overlay position in 2011 to provide their midmarket sales segment with Sales and Engineering support for strategic services. Midmarket’s customers were not offered Verizon-Terremark strategic services previously. Strategic Services which I was responsible for include: ITS/Security PS, Cloud/Hosting, unified communication & collaboration, managed security, application management, CDN, and mobility services.
• Our team comprised 5 strategic consultants each assigned to midmarket sales branch within the US. I was responsible for the Northeast branch which comprised 3 sales offices 45 account executives, 15 engineers, 7 sales managers, 3 engineering managers, and 25 service managers.
• The first month included a strategic services boot camp at all of the sales offices in the region where along with a Verizon Trainer we trained each office on how to position Verizon strategic services, basic qualifying questions, Verizon contracting process for strategic services.
• Gather requirements, create custom solution, create proposal, and engage legal for contacts or VSA amendments.
• Build and manage strategic sales funnel for the Northeast and contract 50,000 MRR in strategic services monthly.
• Go on sales meetings with core sales rep and their sales manager consult with the customer to understand upcoming customer initiatives, qualify opportunity, and present potential solutions to the customer.
• Preform Verizon strategic capabilities overview with customers’ during executive briefing seminars with the core sales team, Verizon executives, and customer executives.
• Create Sales Tools such as custom proof of concepts, ROI/TCO reports, and user acceptance test plans to assist customers in the segment with strategic initiatives such as: Cloud Adoption/Migration and BC/DR planning.
• Preformed weekly trainings to provide continued education to the branch on the offering, Q and A, adn update sales funnel. From April 2011 to May 2012 (1 year 2 months) 560 Lexington Ave New York, NY 10022Senior Account Director @ • Uncover strategic initiatives within my customer’s lines of business and design solutions comprising: professional services, hardware, software, security solutions, and managed hosting to meet customers’ requirements and achieve desired business impact.
• Propose solutions based on information obtained through customer research including: reading annual financial filings, investor documentation, press releases, analyst reports, and the customer's top competitor's information.
• Gain an understanding of the customer’s business critical applications/workloads in terms of how those workloads support the business, application workflow mapped to business processes as well as how the applications/workloads are owned within the customer’s lines of business.
• Hold monthly executive briefing meetings with customer’s executives to uncover new opportunities and help the customer design upcoming opportunities before they go to bid.
• Generating $4,000,000.00 annually in sales revenue for Promenet.
• Obtain four strategic sales/presales engineering certifications annually from strategic partners such as: Cisco, HP, NetApp, and IBM. From October 2008 to April 2011 (2 years 7 months) 42 Broadway New York, NY 10004
Mathematics and Computer Science @ Stevens Institute of Technology From 2002 to 2005 Arthur Reyenger is skilled in: Cloud Computing IaaS, Managed Hosting, Private Cloud, Hybrid Cloud, Gaming Industry, Information Security, Information Security..., Data Mining, Business Intelligence, Web Development, Data Center Design, ERP Implementations, IBM AIX, Unix Services, Cisco UCS, Data Center Architecture, Regulatory Compliance, Cloud Security, Database Development, Data Modeling, Data Warehousing, Litigation Support, Managed Security..., PHP Frameworks, API Development, Big Data, Workload Automation, Red Hat Linux, Amazon Web Services..., Risk Management, Risk Assessment, Disaster Recovery, Business Continuity..., Data Leakage, MongoDB, Riak DB, DB2, Data Forensics, iOS Development, Android Development, DDoS Mitigation, SEIM, Microsoft Applications, Sales Force Development, Unified Communications, Business Impact Analysis, Software Defined..., OpenFlow, HPC Architecture, Finance