♦ More than 9-years successful experience in customer service and support with recognized strengths as a research analyst, problem-solving and trouble-shooting, sales staff, and planning/implementing proactive procedures to build clients database for potential customers ♦ More than 8-years of sales experience ♦ 5-years of commercial real estate research experience ♦ Possess solid computer/internet research/social media skills ♦ Ability to train and motivate fellow employees ♦ A team player, receiving "Certificate of Appreciation" ♦ Develop plan, variance analyses and maintain accurate database ________________________________ ►► Connect with me at: a.evansiii85@gmail.com ◄◄ Invite Me | Open Networker | No IDK -> All invitations are welcome! ♦ All invitations to connect are welcome; I utilize LinkedIn strictly for professional networking & business opportunities. ♦ Connect with me to collaborate with my industry leadership & direct network of more than 13,000✰ direct industry professionals.

Account Executive @ From November 2015 to Present (2 months) Washington D.C. Metro AreaNotary Public @ *Appointed for Notary Public by the Governor for the State of Maryland From July 2014 to Present (1 year 6 months) Baltimore, Maryland AreaParalegal/Business Development Specialist @ *Assisted Managing Attorney with cases, on behalf of the clients *Negotiating settlements *Drafting documentation, including intake forms, contracts, and other documentation, as it relates to Washington, D.C. and/or Maryland State law, on behalf of the attorney, for the client *Updating clients regarding case(s) From November 2013 to June 2015 (1 year 8 months) Washington D.C. Metro AreaAccount Executive @ *Maintain a strong work ethic with a total commitment to success each and every day *Use a customer-focused, needs-based review process to educate customers about insurance options *Work with the agent to establish and meet marketing goals *Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverage, policy changes, transfers claim submissions, and billing clarification *Establish client relationships and follow up with customers, as needed *Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. *Manage agency's social media marketing initiatives From January 2013 to November 2013 (11 months) Washington D.C. Metro AreaSenior Lease Comparables Analyst @ *Created a system of determining if a lease is an original lease or a lease extension, prior to abstracting the lease transaction *Part of a team of five that has abstracted over 8,000 lease documents, including GSA, State Government, and publicly filed leases to the SEC *Created news stories of the top lease transactions, including LinkedIn's Headquarters lease, which generated over 600 views on the date published. In addition to insight about the transaction, this created new contacts to learn more about Costar Group and Showcase, Costar's free property search engine *Sourced SEC lease documents filed by publicly traded companies *Located sources for private, Landlord-to-Tenant lease transactions *Used advanced Google searches and external source information to get insight on a lease transaction From December 2009 to June 2012 (2 years 7 months) Washington D.C. Metro AreaResearch Associate @ *Built relationships with brokers and contacts for updating their current listings that are for sale or lease *Researched the South Florida, Greenville/Spartanburg, Atlanta, Chicago, and Port St. Lucie markets *Visited South Florida market for Costar Group's Quarterly Advisory Board meeting *Created news stories of top sale and lease transactions in markets researched *Chosen for Costar's "Leveraging Sales & Research" team *Worked close with market managers to create new methods of research From June 2006 to November 2009 (3 years 6 months) Washington D.C. Metro AreaAccount Executive @ *Client services for Fortune 500 companies, including Verizon, AT&T(BellSouth), and Comcast *Made over 250 calls a day to upgrade existing business clients for local, long distance, and broadband internet services *Relationship building to increase customer loyalty and produce higher sales *Learned new phone calling techniques for effective closing of sale From October 2004 to June 2006 (1 year 9 months) Washington D.C. Metro AreaShift Supervisor @ *In charge of shifts *Responsible for resolving customer complaints *Received stock and monitored quality control *Performed cash-outs at the end of each day *Assessed staff performance and trained staff as required *Provided fantastic customer service *Performed management duties of operation From January 2002 to September 2004 (2 years 9 months)

Bachelor of Business Administration (BBA) @ DeVry University-IllinoisLargo High School Arthur Evans is skilled in: Selling, Marketing, Sales, Commercial Real Estate, Market Research, Small Business, Team Building, Leases, Entrepreneurship, Market Analysis, CRM, Microsoft Office, Social Networking, Strategic Planning, Business Development