More than 12-years’ experience in human resources, management and professional support of business: staff recruitment (including proven track record in IT/Telco recruitment), design the process and further support of all employee lifecycle, design talent management system, creation of regulations for personnel management and organization of learning and development process.

Talent Manager @ • Responsible for learning and development function • Development and implementation of talent management process • Part of HQ leadership function from Kyivstar side • Development and implementation of employee-lifecycle process and document flow: on-boarding and adaptation procedure, exit interview procedure, 3month follow-up questionnaire From March 2015 to Present (10 months) Head of Recruitment @ • Responsible for recruitment process for all business lines including mass recruitment for Call Center all over Ukraine • Recruitment of middle and top management • Special internship programs development and realization • Referral program development and realization • Provide employer branding, including renovation of corporate site (career section) • In charge of Adaptations seminars for newcomers • Cooperate with Recruitment Agencies, tender process for recruitment services • Provide managers education and support for all stages of the recruitment process • Development of recruitment guide for managers • HR issues support for employees Best employee of 2013 (Suzir’ya Kyivstar) From August 2011 to Present (4 years 5 months) Head of Recruitment @ • Recruiting staff for all business lines of the Bank, including regional recruiting; • Cooperation with Recruitment Agencies, tender process for recruitment services; • Employer branding; • Development of Annual Appraisal System procedure, providing staff education and support for all stages of the project; • Development of Exit Interview procedure; • Development of Recruiting Division regulation; • Member of HR Committee of the Bank (strategic HR issues, Bank’s structure issues, Comp&Ben issues, recruitment issues ect); • Responsible for monthly, semester reporting to HR International of Bank of Cyprus. Analysis of HR KPIs, processes, results and tendencies, including Ukrainian labour market tendencies; • HR issues support for employees. From August 2010 to August 2011 (1 year 1 month) HR Officer @ • Recruiting staff for Retail Banking Department (more than 200 people in 1,5 years); • Recruiting Partners of ING Bank Ukraine; • Taking part in creation of a competency model for recruiting Partners of ING Bank Ukraine; • Responsible for process organization (on weekly basis) of Assessment Centers in terms of Partners recruiting ; • Responsible for Probation period process for new hires (HR side); • Responsible for monthly and yearly recruitment reporting (including recruiting budget); • Responsible for the process of creation and maintaining of Retail Job Descriptions database; • Organization and producing different presentations for the staff ; • ARIS Expert user from HR side – responsible for creation database of all HR processes in ARIS; • Team lead of outplacement project for Retail staff: about 200 people, 2 executive recruiting companies. From August 2007 to September 2009 (2 years 2 months) Head of Recruitment Dpt @ • Organization, administration and general management of the department workflow • Goal-setting, control, solving of complex situation in recruitment, cooperation with Mass Media, interaction with HR and recruiting agencies • Recruitment of middle and top management • Adaptation • Teaching and training of inexperienced specialists of staff recruitment department • Effective cooperation exploring with internal and external clients • Participation in annual KYIV POST Employment Fair • KPI's evaluation system of recruitment process development, desing of the stuff financial motivation model. • Consulting of top management on staff recruiting and evaluation issues. From December 2003 to August 2007 (3 years 9 months)

psychotherapy @ Kiev Geshtalt University From 2011 to 2015 licence, Management des petites et moiennes entreprises @ Université d'Auvergne (Clermont-Ferrand I) From 2000 to 2002 Specialist, Finance, General @ Kiivs'kij Nacional'nij Torgovel'no Ekonomicnij Universitet From 1997 to 2002 Anna Kulakovskaya is skilled in: Business Communications, Driving Results, Conducting Interviews, Coaching, Assessment Centres, Talent Selection, Career Management, Assessment Center, Personnel Management, Outplacement, Recruiting, Executive Search, Customer Service, Friendly Personality, Teamwork