Looking for new opportunities to utilize my strong customer service, office and organizational skills to build a career in HR and recruiting. From working in a busy office that caters to high profile clientele, discretion, speed, attention to detail and the utmost courtesy are a part of my DNA—everyone who crosses my path receives the red carpet treatment. I don’t believe in the words “That’s not my job.” and I switch between three different jobs multiple times a day as living proof. I’m excited to bring together and support people who are just as passionate in bringing their vision to the world. Specialties: Scheduling, Customer Service, Organization, Office Management, Stellar Sense of Humor, Toddler Meltdown Diffusion, Modesty.

Recruiting Coordinator @ From October 2015 to Present (3 months) Senior Veterinary Assistant @ Works together within a team of six to share office responsibilities and provide care for animals. Supports and guides clients in the continuing care of their pets, ensuring all questions and concerns are addressed until client is comfortable. Empathizes with clients during difficult visits and high stress events. Assists doctors with all routine examination and surgical procedures. From April 2011 to September 2015 (4 years 6 months) Office Manager @ Organizes all incoming orders for internet business through various online warehousing systems. Adjusts to glitches in the warehousing systems, ensuring business still continues in a timely manner. Resolves customer conflicts via e-mail and phone, guiding them through any purchasing/returning processes necessary. Meticulously prepares orders for shipment at warehouse, ensuring all products leave according to high company standards. Maintains all business accounts via internet and alternate paper system. From April 2011 to September 2015 (4 years 6 months) Nanny @ Reliably maintain a busy schedule including private lessons and all transportation for an active and bright child. Contributes to the well-being and personal growth of Miss Schwartz via tutoring in music, reading, writing, and math. From April 2011 to September 2015 (4 years 6 months) Supplemental Instructor @ Traveled between two campuses as a member of the Academic Support Team, providing supplemental group tutoring and office assistance. Supported instructor with skill testing and within the classroom, and demonstrated field skills to groups of 15+. Led customized study sessions to large groups, encouraging open dialogues with both students and faculty for better understanding of materials. Actively incorporated student feedback into study activities to improve overall study habits and individual student grades by at least one full letter. From June 2009 to May 2010 (1 year) Potbelly Associate @ Assessed customer traffic and prepared necessities for upcoming shifts accordingly. Divided shift tasks with co-workers to maintain efficiency, keeping their personal strengths in mind. Worked closely with managers and other trainers in teaching new staff members while maintaining a clean, fun atmosphere consistent with company goals. From October 2006 to December 2008 (2 years 3 months)

Associate's Degree, Associates of Science - Pre-Medicine @ Oakland Community College From 2005 to 2009 Bachelor’s Degree, Psychology - Currently Working towards @ University of Michigan-Dearborn Anna Donavan is skilled in: Organization Skills, Customer Service, Microsoft Office, Research, PowerPoint, Teamwork, Microsoft Word, Public Speaking, Event Planning, Teaching, Animal Welfare, Animal Behavior, Child Welfare, Veterinary, Pets, Veterinary Medicine, Editing, Leadership, Microsoft Excel