Highly accomplished, innovative and results oriented technology executive with ~20 years of experience in building complex software applications/systems, technology infrastructure and technology businesses to drive revenue growth, expand customer base and increase profitability. Proven track record in implementing technology solutions for a variety of businesses including eCommerce, mobile, online gaming, media & subscriptions, call center monitoring and
Highly accomplished, innovative and results oriented technology executive with ~20 years of experience in building complex software applications/systems, technology infrastructure and technology businesses to drive revenue growth, expand customer base and increase profitability. Proven track record in implementing technology solutions for a variety of businesses including eCommerce, mobile, online gaming, media & subscriptions, call center monitoring and analytics, travel, telecommunication, insurance, transportation and manufacturing.
Built teams and led technology for multiple startups from inception to grow them to 100s of millions of users and US$500 MM+ in revenue.
My expertise focuses on strategic planning, building and extending large software systems and infrastructure, team management, technical architecture, design, product management, program management and project management for high availability, high volume transactional systems, web sites and online and mobile applications.
Specialties: E-commerce, Mobile, Techonology management, Strategic Planning, Development Management, Delivery Management, Software Architecture, Product Managment, Program Management, Project Management, Offshoring, Data Warehousing
Director Engineering, Head of Technology (CTO) Customer Returns & Reverse Logistics @ Leading overall Technology Strategy, Architecture, Development and Technical Operations for multi Billion $$ Worldwide Customer Returns and Reverse Logistics business (Online/Mobile Return Experience, Repairs/Replacements/Exchanges, Refunds and Retrocharges, Transportation, Return Center Grading and Processing, Inventory Accounting and Vendor Returns/Liquidations etc.)
Driving innovative solutions for improving customer experience, reducing returns, optimizing yield and cost of returns.
Earlier, led development of innovative solutions to optimize and manage complex Amazon Transportation Network worldwide.
Looking for smart engineers and technology leaders at any level to join our rapidly growing team. From September 2013 to Present (2 years 4 months) Hyderabad Area, IndiaChief Technology Officer @ Led overall engineering effort for fast growing 'hike' mobile messenger service and helped grow the service to 10M+ userbase. Developed technology strategy and drove execution for entire technology stack including Server platform, Analytics platform, Client applications - Android, IOS, Windows phone, BB and Nokia S40/S60, DevOps and internal IT. Actively partnered with CEO in building Hike/BSB a sought after engineering organization and played key role in hiring top-notch talent at all levels. From January 2013 to September 2013 (9 months) Gurgaon, IndiaChief Technology Officer & Head of Product Management @ Led product strategy, roadmap and managed entire global software engineering (product development, QA, program and project management), product management, UX Design, technical operations (network engineering, system and database administration), information security and IT teams.Successfully drove the transformation of ClearMetrix call center monitoring and analytics software from an internal application to a Software-as-a-Service offering that resulted in successful sale of the company. From August 2009 to September 2012 (3 years 2 months) Greater Seattle AreaPractice Director, IBM and Open Solutions @ Practice management and Consulting engagements in areas of IT strategy, Technology Management, E-commerce, Product/Program/Project Management, Technology outsourcing, Service Oriented Architectures and Agile development. From January 2009 to August 2009 (8 months) General Manager, Online Services @ Responsible for product roadmap and managing architecture, development & maintenance of RealNetworks’ major web properties www.real.com, www.realnetworks.com, www.rhapsody.com, www.realplayer.com, web-based storefronts, e-commerce and content delivery web services, system integration with partner systems and related toolset.
Previously managed product strategy, roadmap, architecture, development and maintenance of RealNetworks' e-commerce platform supporting over $500M+/annum in business. From July 2000 to January 2009 (8 years 7 months) Principal Consultant @ Responsible for business development & engagement management for Cap Gemini, as well as providing software architecutre/development services to various Cap Gemini's clients. From August 1997 to July 2000 (3 years) Systems Analyst @ From July 1995 to August 1997 (2 years 2 months)
MBA, Marketing @ City University of Seattle From 2004 to 2007 B. Tech. (Hons.), Electrical & Electronics @ Birla Institute of Technology and Science, Pilani From 1991 to 1995 Anil Goel is skilled in: E-commerce, IT Strategy, Business Strategy, Product Strategy, Strategic Planning, Executive Management, Business Management, People Management, Development Management, IT Management, Product Management, Program Management, Agile Project Management, Software Project Management, P&L Management
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