A passionate and energetic leader with 24+ years of assisting Customers in EMEA & APAC drive business benefits through Enterprise applications. It has been great to help organisations drive internal operational efficiency in the last 2 decades, but I now look forward to the next phase of helping Brands deliver top line revenue through developing engaging Customer
A passionate and energetic leader with 24+ years of assisting Customers in EMEA & APAC drive business benefits through Enterprise applications. It has been great to help organisations drive internal operational efficiency in the last 2 decades, but I now look forward to the next phase of helping Brands deliver top line revenue through developing engaging Customer & Employee experiences.
Voice of Customer solutions, such as Qualtrics enable brands to create realtime actionable insight to continually improve customer experience, deliver innovative products to market faster and drive customer advocacy. Employees are a valuable asset and Qualtrics Employee Engagement solution delivers 360 degree insight to ensure that all employees are aligned to build a Customer focused culture.
I am excited by the shift to cloud based SaaS solutions since it provides agility and empowers the business to take control of their systems & process.
Specialties: Start up, ERP, HCM, Sales, Marketing, Customer Service, SaaS, CX, Customer Journey Mapping, Customer Engagement, Voice of Customer
Enterprise Sales Director @ Qualtrics is the world’s leading enterprise survey technology provider, serving over 7,000 enterprises worldwide, including half of the Fortune 100, and 97 of the top 100 business schools. Qualtrics makes it easy to capture real-time customer, market and employee insights that inform data-driven business decisions. Enterprises rely on Qualtrics to collect, communicate, and act on voice of the customer, NPS and employee feedback, to drive engagement. From January 2015 to Present (10 months) Sydney Area, AustraliaANZ VP @ From November 2013 to January 2015 (1 year 3 months) Sydney Area, AustraliaApplications General Manager, FSI & CMU @ From December 2011 to November 2013 (2 years) Sydney Area, AustraliaVP Sales, Asia Pacific @ From November 2009 to September 2011 (1 year 11 months) Sydney Area, AustraliaVP OSS Sales, APAC @ From August 2006 to June 2009 (2 years 11 months) Regional Sales Director SE Asia @ From August 2003 to August 2006 (3 years 1 month) Telco & Media Sales Manager @ From June 1999 to June 2003 (4 years 1 month) Sydney Area, AustraliaSales Exec - Retail & Commercial Division @ From June 1995 to March 1999 (3 years 10 months) Reading, United KingdomSales Executive @ From October 1989 to May 1995 (5 years 8 months) Berkshire
Diploma @ University of Hertfordshire From 1987 to 1989 Andrew Mellor is skilled in: Customer Journey Mapping, SaaS, Customer Experience, Enterprise Software, Business Process..., Pre-sales, Management, Telecommunications, Cloud Computing, CRM, Solution Selling, Competitive Analysis, Start-ups, Sales Operations, Strategy, Selling, Integration, Sales Management, Direct Sales, Sales, Professional Services, Go-to-market Strategy, ERP, Leadership, Business Process, Strategic Partnerships, Product Management, Business Alliances
Looking for a different
Get an email address for anyone on LinkedIn with the ContactOut Chrome extension