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Andrew Knight

Director Of Digital Transformation Consulting @ Ixonos

Director Of Digital Transformation Consulting at Ixonos

Stockholm, Sweden

Ranked #873 out of 17,460 for Director Of Digital Transformation Consulting in United States

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Andrew Knight's Email Addresses & Phone Numbers

Andrew Knight's Work Experience

Ixonos

Director Of Digital Transformation Consulting

November 2015 to Present

Ixonos

Global Director, Business Development

September 2013 to Present

Speaker

Conference Speaking Experience

2002 to Present

Andrew Knight's Education

Helsinki School of Economics

Master of Business Administration (MBA) International MBA majoring in High-Tech Entrepreneurship and Finance 3.36/4

2004 to 2005

School of Oriental and African Studies, U. of London

BA Hons History politics & economics of the Middle East and Sourthern Africa

1979 to 1982

West Buckland School

1973 to 1979

Andrew Knight's Professional Skills Radar Chart

Based on our findings, Andrew Knight is ...

Caring
Strong sense of self
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Based on our findings, Andrew Knight is ...

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Andrew Knight's Estimated Salary Range

About Andrew Knight's Current Company

Ixonos

Helping extend the reach of organizations and their brands, improving management decisions and accelerating the development of new products and services through digitisation. Also focusing on navigating legacy systems to adopt new technologies to disrupt traditional business models.

Frequently Asked Questions about Andrew Knight

What company does Andrew Knight work for?

Andrew Knight works for Ixonos


What is Andrew Knight's role at Ixonos?

Andrew Knight is Director Of Digital Transformation Consulting


What is Andrew Knight's personal email address?

Andrew Knight's personal email address is an****[email protected]


What is Andrew Knight's business email address?

Andrew Knight's business email address is a****[email protected]


What is Andrew Knight's Phone Number?

Andrew Knight's phone (**) *** *** 828


What industry does Andrew Knight work in?

Andrew Knight works in the Management Consulting industry.


About Andrew Knight

📖 Summary

A global media, mobile, marketing and digital change manager. Over 10 years experience in mobile service and product development, user experience, project and portfolio management. Consistent driver of change and builder of new, consumer focused and predominantly digital businesses and services. The latest I have helped deliver for Ixonos include a cloud based editing suite for the film industry for Forbidden Technologies, the concept and design for a mobile entertainment service destined for a developing continent, for Ericsson, and the latest Multi-screen offering for the Ericsson white label service they deliver to the TV, cable and operator sectors. Specialties: Program Management. Mobile and Online Service Creation, Product and Business Management, Digital Marketing, CRM, CEX and the Voice of the Consumer. Digital Solutions, Design, UI and UX, Application Creation, Business Development and Partnering. Product and business strategy, opportunity identification and definition. Service and experience design and build. Change management. Drawing on experience in: • Global FMCG and Matrix organizations • Mobile, IT and Telecommunications • Services, Consultancy, Marketing, Advertising, GTM and Sales • CRM, Analytics, Predictive Analytics and Big Data Management • Software and IPR sales • Traditional and Digital Media and Entertainment, Digital Transformation, ECommerce, Digital Design, UI, UX and Content Management, Monetisation, SocialDirector Of Digital Transformation Consulting @ Helping extend the reach of organizations and their brands, improving management decisions and accelerating the development of new products and services through digitisation. Also focusing on navigating legacy systems to adopt new technologies to disrupt traditional business models. From November 2015 to Present (2 months) Global Director, Business Development @ Dream, Design, Deliver. Ixonos has deep experience across brand identity, interaction design and innovative mobile experiences. Its design credentials are matched by a proven technical heritage enabling the creation of digital experiences that add true user value and business ROI. Ixonos operates in three main areas, device design, device software and on-line solutions. Responsible for acquiring new customers and account management, particularly from the media, OEM's and brand marketing sectors. Focusing on digital transformation, service/product creation and innovation for digital and mobile services. Working with design and software development teams to bring ground breaking new consumer focused digital experiences based on sound and often disruptive business models. Ixonos design and software development work has just won two major awards at CES 2015, for Best Innovation for the Multi-Tasking service build for Samsung Tab Pro devices and Best of Show award for HP Sprout. Ixonos: short-listed in the Best TV Experience Enhancement category in the TV Connect Industry Awards 2015 2015 Customer Solution Awards: CES Best of Show – Hewlett Packard “Sprout” CES Innovation of the Year – Samsung Tab S 8.4 for ‘Super App’ Multi-tasking AJ+ World’s Best-Designed Digital Finalists 2015 From September 2013 to Present (2 years 4 months) Conference Speaking Experience @ The Nordic Innovators, MIPTV, Cannes, 2015 The Challenges for Advertising, Producers Guild of America, New York, 2014 2nd Screen Engagement, SVG 2nd Screen Sports Summit, New York, 2014 Monetising Digital TV, CES (Consumer Electronics Show ), Las Vegas 2014 Driving Revenues to Mobile Application Developers, Budapest, 2007 Nokia Multimedia, Keynote speaker on Mobile Media, Helsinki 2006 Keynote speaker on Digital and Mobile Media, Bangkok 2002 From 2002 to Present (13 years) Associate Partner @ EarlyBridge is a boutique management consultancy that helps business become customer-focused on all levels of the organisation to boost company performance. Working worldwide to improve the customer journey and experience for companies like, ABN Amro, Philips, Vattenfall, Air France KLM, the company specialises in customer journey mapping and improving consumer experience and interaction. EarlyBridge also drives digital solutions, including ecommerce and online shopping capabilities, social and loyalty programs. A new capability is delivering accelerated focus and results to M&A’s and company partnerships. I am acting as a general management, digital, CRM and customer marketing consultant and helping grow this successful Amsterdam based company. From November 2012 to November 2013 (1 year 1 month) Stockholm, SwedenHead of iTV and Rainmaker Nokia TV, Program Management, Nokia Smart Devices Entertainment @ 10-12 Program Management, Head of iTV ( Web and IP TV products and services) and Rainmaker, Nokia Smart Devices. Managing complex global programs, business development, product creation and GTM Nokia TV and Video: Conception, build, partnering and launch • Launched in Finland May 2012 and is driving the highest NPS of any Nokia service launched. Partnering/sales responsibility with TV broadcasters in multiple key device sale markets in a fast, disruptive, scalable deployment • Partnerships agreed for roll out with all main broadcasters in a further 7 Nokia core markets • Best NPS score and engagement rate ever for a Nokia service iTV / Video apps: Launch and global operational management of the program. Managing: Product; R&D; Partnering; Marketing, GTM and Stakeholders. • Over 80 partnerships and their applications created with Broadcast TV and IP TV partners delivering a service in 122 countries, launched embedded in multiple smartphone models and for download from the Nokia Application Store. Applications developed and launched included those for, BBC, CNN, National Geographic, Globo TV, Tera, RAI, Al Jazeera, Digiturk, Sohu, Tudou, Youku, Sky, RTL... Music Artist apps: program management, agile software development with a California based developer, managing concept, partner contracting from New York and London based labels device/product management roll out and integration, product delivery • Applications created for artists from all Major and Indy labels • Over 50 apps created and launched in a tight schedule for artists like B.o.B, Paramour, Mumford & Sons, Bruno Mars • Successful roll out: the Rihanna application alone drove over 400,000 downloads in one quarter Nokia Social News: Service concept and strategy, feature specification, design and creation of a mobile and location based social news service now piloting in Finland From May 2010 to September 2012 (2 years 5 months) Skunkworks @ Nokia Skunkworks Team, NY, (a project based consultancy role simultaneous to my CRM role below) Nokia’s first use of skunkworks, a team of experts from across the company tasked with reviewing and renewing the digital services strategy, IT and marketing operations with the aim of revolutionising Nokia consumer lifecycle management and marketing: product planning, consumption and customer loyalty Nokia Music was the first focus service, devising, testing and embedding new digital marketing capabilities and ways of working. This included: reviewing the value offering; creating and testing new ways of driving Awareness, Activation/Engagement, and On-boarding • Successful roll out with a UK operator that increased their device sales and Nokia Music engagement Ovi Online Store tasked to increase application downloads, sales and retention. Focused on analytics modelling and new processes to improve targeting direct marketing and relevant recommendations. • Improved marketing message, service design and delivery • Initiated outbound sales and support capability from contact centres • Easier up sell roll out and adoption in retail channel, the partners credited this activity to improving their own loyalty measurement and sales • Results: higher levels of engagement, activation and repeat business (Nokia Music drove the second highest volume of music downloads globally and managed over 22 million tracks in 40 markets, the Ovi Store delivered over 1 billion applications to consumers and over 5 million application transactions and downloads daily) From September 2009 to June 2010 (10 months) Global Director/Head of CRM @ Creating a Nokia wide approach to CRM, consumer data management, analytics, CEX and product creation to revolutionise the way Nokia identifies and interacts directly with its consumers in all channels • Large team, budget and cross corporation/global matrix stakeholder management responsibility • Development, trial, execution of new capabilities to optimise consumer treatment in all touch points • Improving cost and efficiency in Contact Centres with an emphasis of delivering targeted interaction capabilities and enhanced loyalty for the Nokia brand • Ownership of the largest consumer database, (400+ million consumer records) re-engineering consumer data management globally • Initiated predictive analytics, developing the capability to deliver timely, targeted engagement recommendations to consumers in all touch points, including the Nokia online store. • Reworking the overall consumer treatment to improve the awareness and adoption of Nokia services and device ‘solutions’ • Creating and executing successful targeted marketing campaigns in local markets for Nokia Services, generating significant improved conversion rates. With the support of predictive recommendations • Initiated outbound telesales marketing from Nokia contact centres that have over 20 million inbound direct consumer interactions a year • Driving a consumer focused approach to product creation, solution and feedback management and consumer interaction Nokia Digital Marketing Management Team, member of the executive team that managed Nokia Online, Nokia Mobile Marketing, Digital Campaign Management, GTM, Loyalty and Mobile Marketing channels. Head of Consumer Offering Management, Nokia Care Leading Product Management, Marketing and Strategy for the Care Online Interactive and Sales Management Team a channel with over 350 million consumer interactions a year. Managing all Nokia Care Projects and Roadmaps, ensuring clear deliverables and progress with consumer facing value creation and capture. From January 2008 to May 2010 (2 years 5 months) Head of Portfolio Management, Nokia Applications Store @ Strategic and operational business management for an online and mobile application store, Nokia Content Discoverer/Download! • Nokia's first online and mobile application business. Worked at the apex of R&D/Product Development and the Business Development teams. • Created the portfolio marketing (BtoB & BtoC) and business strategy. • Defined the customer offering and experience (online and in mobile devices) in a way that optimised adoption, sales growth and loyalty. • Launched new markets and partnerships • Drove licensing and distribution agreements with leading global and national media, gaming, aggregators, and internet companies. • Managed internal stakeholder relationships and coordinated R&D activities, strategy, the sales and marketing strategy with the commercial teams and partners. • Built the largest, by traffic and markets covered, mobile on device service at the time for developers to distribute content and services. • Increased revenues by 300% in 2007, increasing a further 400% by 2008. From January 2007 to January 2008 (1 year 1 month) Director, Digital and Mobile Marketing, Nokia Global Campaign Management @ Started a new business division and digital advertising agency operations: Key account and new business management. Within one year I took the Mobile & Digital Marketing business from start up to the largest single business for Starcut, an already established mobile entertainment and experience company. Head of the Nokia Multimedia mobile and interactive marketing team. Developed and delivered Nokia’s first Mobile Marketing strategy. Managed campaign concepting, creation and execution for digital and mobile elements for Nokia campaigns; globally and in local markets. Business and Team management: creative; account and Tech/R&D. Business development, key customer relationship management, team management, project management, digital communication and marketing strategy, technology management, communication and campaign management, partnering. Leading edge mobile marketing strategy and execution, international media and brand management, next generation multimedia mobile platform development, business development, strategy, partnering, international business, international marketing, media, consultancy. Digital Campaign creation and management, including application creation, viral, WOM, mobile web and Website optimisation From December 2005 to January 2007 (1 year 2 months) MBA @ International MBA majoring in High Tech Entrepreneurship, minor in finance From 2004 to 2005 (1 year) Managing Director @ I managed a subsidiary company for the New York Times that was responsible for Advertising and Product Sales, Retail Sales and Distribution, Business Development, Partner Management, Press Relations, Stakeholder Management, Budgeting and Financial Reporting. Consistently outperformed the market in both copy sales and advertising sales in the markets I was responsible for. From 1994 to 2004 (10 years) Regional Director @ Senior manager for commercial activities; advertising sales, new digital media creation, global brand management and consulting, marketing, communications, production, distribution and circulation From 1994 to 2004 (10 years) Joint Publisher @ Initiated, launched and operationally managed a daily newspaper and online web site as a joint venture between the IHT and HfD. From 2001 to 2003 (2 years) Country Manager @ Key account relationship management, sales and business development. From 1992 to 1994 (2 years) Business Development and International Advertising Manger @ The Independent, pre launch and build team of the first quality newspaper to launch in 130 years and the largest, to that date, venture capital driven start up in the UK. Business development and international advertisement manager. The story ( I am pictured behind behind the founder at the launch): http://www.independent.co.uk/news/media/press/a-25year-adventure-the-independent-celebrates-a-quarter-of-a-century-2366676.html via @Independent From July 1986 to December 1991 (5 years 6 months) Master of Business Administration (MBA), International MBA majoring in High-Tech Entrepreneurship and Finance, 3.36/4 @ Helsinki School of Economics From 2004 to 2005 BA Hons, History, politics & economics of the Middle East and Sourthern Africa @ School of Oriental and African Studies, U. of London From 1979 to 1982 West Buckland School From 1973 to 1979 Andrew Knight is skilled in: Strategy, CRM, Digital Marketing, New Business Development, Product Management, Digital Media, Management, Business Development, Start-ups, E-commerce, Program Management, Strategic Planning, Business Strategy, Strategic Partnerships, Mobile Devices


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In a nutshell

Andrew Knight's Personality Type

Extraversion (E), Intuition (N), Feeling (F), Judging (J)

Average Tenure

3 year(s), 8 month(s)

Andrew Knight's Willingness to Change Jobs

Unlikely

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