My objective is to find a position that is right for me; a position that will let me choose my own path to success and will allow me to continue learning, while expanding upon my creative side. Specialties: Communication Skills, Customer Satisfaction, Customer Service, Fast Delivery, Forklift Operations, Information Technology, Inventory Management, Leadership, Meeting Facilitation, Microsoft Office, Multi-tasking, Policy Analysis, Safety, Sales, Scheduling, Teamwork, Time Management

Assistant Manager of Transportation & Logistics @ • Provide work direction for 50+ grocery drivers and 20+ driver’s helpers on a daily basis • Ensure the timely delivery of over 1,000 weekly deliveries ($500 million annually) to over 600 stores • Schedule the company’s proprietary fleet of 40 trucks which travel over 2.2 million miles annually • Provide input on hiring and performance of grocery drivers and driver’s helpers • Administer truck routing operations by scheduling drivers, arranging routes, and allocating vehicles using transportation routing software (Roadnet Technologies) for both outbound and inbound needs • Maintain required DOT reporting, and assist in arranging drivers’ training and testing as required • Ensure the use of proper food safety, as well as Safety in Motion techniques through quarterly training • Communicate with customers in regards to operating schedules and delivery concerns • Reduced transportation costs and mileage while maintaining customer service levels From July 2013 to Present (2 years 4 months) Westborough, MAPart Time Preloader @ • Directed daily activities to support objectives for level of service, cost management, customer expectations, and volume requirements • Established and promoted a positive, team-oriented work environment emphasizing employee involvement, pro-active communication, inter-departmental cooperation, and continual improvement on all levels • Ensured that all department employees received specific and detailed orientation, skills and safety training, appropriate materials and information, regular evaluations, and pro-active coaching to support their continued development • Ensured that all department and/or corporate policies and procedures were communicated, understood, and adhered to • Advocated on all levels to ensure that employee, department, and corporate needs were addressed in a timely and productive manner From May 2013 to July 2013 (3 months) Shrewsbury, MAOperations Supervisor @ - Manage team of 15+ employees, ensuring safety, quality, and standard operating procedures - Supervise receiving department, forklift operations, and staging throughout 1.1 million sq. ft warehouse - Facilitate projects on damage control, retention, and product placement - Continuous development with both internal and external training classes - Up-to-date training in HIPAA, GMP, PPE, and Safety From May 2012 to May 2013 (1 year 1 month) Enfield, CTOperations Leader in Development @ - Worked between all departments, gaining a general knowledge of how the entire operation and warehouse runs - Produced positive results in quality and safety within the warehouse, working closely with other supervisors, shift manager, and operations manager From June 2011 to May 2012 (1 year) Bethlehem, PAAsset Services Rep @ - Delivered exceptional customer service and built upon customer satisfaction and loyalty - Provided effective and prompt resolutions for a range of customer inquiries - Completed ongoing training to stay abreast of product, service and policy changes - Struck a positive and cooperative tone with both customers and coworkers From January 2011 to June 2011 (6 months) Resident Assistant @ - Assisted and encouraged floor members to develop a livable, inclusive, and responsible community - Responded appropriately to negative behavior/crisis situations in the community by enforcing all university and housing policies that govern student conduct - Served as a positive role model From January 2009 to May 2010 (1 year 5 months) Student @ Actively involved in DSP From August 2006 to May 2010 (3 years 10 months) Amherst, MA

Master of Business Administration (M.B.A.), Logistics, Materials, and Supply Chain Management @ Isenberg School of Management, UMass Amherst From 2014 to 2015 BBA, Operations Management & Information Technology @ Isenberg School of Management, UMass Amherst From 2006 to 2010 Andrew Fish is skilled in: Leadership, Customer Service, Time Management, Inventory Management, Management, Sales, Customer Satisfaction, Teamwork, Process Scheduler, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Facebook, Data Analysis, Event Planning, Logistics, Access, Training