Product Operations Analyst @ I serve as a liaison between Zenefits and various Insurance providers/carriers while providing my expertise to help sales and implementation teams succeed within the organization. As a Product Analyst I have
• Processed and managed groups from Small Medium Business (SMB) to Enterprises accounts for a variety of insurance policies
• Collaborated and maintained relationships across various parties including Insurance Carriers, Implementation, Product Management, and Sales to ensure a smooth transition to using Zenefits as the clients' broker
• Utilized tools including SalesForce and Okta to track implementation progress and customer/insurance requirements
• Identified bottlenecks in the current implementation process via various analysis/measurement tools including Process Flow Diagrams, Root-Cause-Analysis, and GANTT Charts. Utilized software including Chartio, Mode (SQL), and ASANA
• Initiated various projects and efforts to boost efficiency and productivity across the Enrollments team
• Lead initiative in developing interactive training material for new hires through the use of HTML/CSS/JavaScript. Trained colleagues in order to allow scalability in this effort From March 2015 to Present (10 months) San Francisco Bay AreaHCM Applications Solutions Consultant (Sales Engineer) @ I provide my expertise in automated recruiting methods to HR Managers/Recruiters in order to boost their overall process efficiency. As a Solutions Consultant, I have
• Delivered customized demonstrations and technical consultation (RFPs/RFIs) on Oracle HCM Enterprise cloud applications to a variety of customers, including multibillion-dollar companies and C-Suite executives
• Showcased the value/ROI of Oracle software while meeting individual customer requirements
• Collaborated with cross functional sales teams in order to target key decision makers
• Developed 80+ mock Career Webpages for customers using HTML/CSS/JavaScript (Bootstrap)
• Designed new marketing campaigns for revenue generation after collecting feedback from Account Managers
• Managed entire sales cycles (pipelining to post-sales support) with up to 10 Account Managers at a given time From June 2013 to March 2015 (1 year 10 months) Project Manager–Photo Bio Reactor @ • Designed, built, and tested a Photo Bio Reactor for algae (Chlorella) production and research
• Completed the project using systems engineering principles (A3 Thinking and Root-Cause Analysis)
• Used statistical analysis, GANTT charts, Kaizen principles, and human factors
• Compiled a 66-page technical document highlighting the entire project
• Quadrupled production capacity while decreasing labor costs by $5,000+/year From September 2012 to June 2013 (10 months) Associate Marketer/Caller @ • Marketed Cal Poly and raised $47,000+ individually for the university
• Gained invaluable negotiation/selling skills
• Contributed to the Cal Poly team as a detail-oriented and motivated worker From January 2012 to June 2013 (1 year 6 months) San Luis Obispo, California AreaAccount Manager @ • Led partnerships between the Sales Engineering Club and other clubs on campus to create project opportunities for students
• Planned and coordinated sales workshops between SEC and sponsoring companies.
• Raised $10,000 in sponsorship From March 2011 to June 2013 (2 years 4 months) San Luis Obispo, California AreaIT Project Management Intern @ • Managed a team of contract workers for the assembly and distribution of hardware to multiple store locations
• Compiled technical documents for proper device setup while following safety regulations
• Led organization efforts and managed $1.5 Million in inventory at the headquarters From June 2012 to August 2012 (3 months) Teaching Assistant – Intro to Electronics Manufacturing Lab @ • Gave demonstrations on proper lab equipment usage and helped students with projects
• Maintained a safe and clean working environment From September 2010 to March 2011 (7 months) San Luis Obispo, California Area
B.S., Industrial Engineering, Graduated @ California Polytechnic State University-San Luis Obispo From 2008 to 2013 Andrew Balberchak is skilled in: Project Management, Strategic Planning, Sales, Engineering, HTML/CSS, JavaScript, Microsoft Office, SaaS, Recruiting, Time Management, Public Relations, Cloud Applications, HR Processes, Talent Management, Taleo Cloud Services