Image of Amy Cann

Amy Cann's email & phone number

Recruiter - Atlanta (Strategy, Finance, Accounting)

Amy Cann's Work Experience

The RowAllen Group

Recruiter - Atlanta (Strategy, Finance, Accounting)

Greater Atlanta Area

Aviem International, Inc.

Vice President, Client Services and Call Center Operations

July 2006 to February 2017

Atlanta, GA

Delta Air Lines

Recruiter

February 2000 to June 2006

Atlanta, GA

Amy Cann's Education

Georgia State University

Bachelor of Science (BS), Psychology, Sociology

1997 to 1999

Amy Cann's Professional Skills Radar Chart

Based on our findings, Amy Cann is ...

Open-minded
Outgoing
Traditional

What's on Amy Cann's mind?

Based on our findings, Amy Cann is ...

52% Left Brained
48% Right Brained

Amy Cann's Estimated Salary Range

About Amy Cann's Current Company

The RowAllen Group

Frequently Asked Questions about Amy Cann

What company does Amy Cann work for?

Amy Cann works for The RowAllen Group


What is Amy Cann's role at The RowAllen Group?

Amy Cann is Recruiter - Atlanta (Strategy, Finance, Accounting)


What is Amy Cann's personal email address?

Amy Cann's personal email address is a****[email protected]


What is Amy Cann's business email address?

Amy Cann's business email address is a****[email protected]


What is Amy Cann's Phone Number?

Amy Cann's phone (404) ***-*312


What industry does Amy Cann work in?

Amy Cann works in the Management Consulting industry.


About Amy Cann

📖 Summary

Recruiter - Atlanta (Strategy, Finance, Accounting) @ The RowAllen Group Greater Atlanta AreaVice President, Client Services and Call Center Operations @ Aviem International, Inc. -Call Center: Manage emergency call center operations for 65+ Fortune 100-500 level clients in transportation, oil and gas, and retail industries; train clients on call center software and write customized phone scripts for clients; create call center training module and quality assurance reporting for 500 call center agents across 23 locations in US/Canada/UK; oversee monthly agent training and testing; write case studies and train role players for call center exercises; manage technical side of operations including setup of local and toll-free phone numbers, IVR greetings, line allocation, and creating user accounts/logins-Client Services: Assist clients in developing emergency plans and procedures; conduct emergency drills and exercises with clients and internal staff to insure preparedness to assist employees and their families in the initial hours & days after small- or large-scale crisis events; schedule and conduct client training on disaster support; provide full customer service support from the initial business development phase, to onboarding, to day-to-day customer assistance -Disaster Support: Direct emergency responses as related to clients’ call center support and post-crisis family assistance response plans; assist clients with providing 24/7 emergency call center and family assistance support to customers and internal team members during times of crisis From July 2006 to February 2017 (10 years 8 months) Atlanta, GARecruiter @ Delta Air Lines Hired to develop outside business for a firm whose primary work had been only for Delta Air Lines.-Interviewed and administered skills assessment testing for applicants; assisted clients in assessing temporary and temp-to-perm staffing needs and marketed candidates accordingly. -Utilized various recruiting methods including networking, referral generation, ad placements, job fairs, and open houses to develop qualified pool of candidates; partnered with Sales to negotiate pay and bill rates. -Completed weekly follow-up calls as well as monthly reviews with clients and employees. -Investigated complaints of misconduct involving employees and clients and counseled employees as necessary. -Maintained quarterly US Customs report for entire division and processed employees for airport security and customs clearance badges. -Submitted separation information to Department of Labor for unemployment cases. From February 2000 to June 2006 (6 years 5 months) Atlanta, GARecruiter @ Maristaff From September 1997 to November 1999 (2 years 3 months) Greater Atlanta Area


Amy Cann’s Personal Email Address, Business Email, and Phone Number

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In a nutshell

Amy Cann's Ranking

Ranked #291 out of 5,814 for Recruiter - Atlanta (Strategy, Finance, Accounting) in Georgia

Amy Cann's Personality Type

Extraversion (E), Sensing (S), Feeling (F), Judging (J)

Average Tenure

6 year(s), 5 month(s)

Amy Cann's Willingness to Change Jobs

Unlikely

Likely

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