Image of Amy Batmazian

Amy Batmazian's email & phone number

Sr. Director of Client Success at Pierry, Inc.

Amy Batmazian's Email Addresses & Phone Numbers

Amy Batmazian's Work Experience

Pierry Inc., A Wunderman Company

Sr. Director of Client Success

Louisville, Colorado

Crocs, Inc

Regional Wholesale Customer Service Supervisor

July 2011 to July 2016

Niwot, Colorado

Beau-coup Swoozies

Customer Service Supervisor

July 2006 to May 2011

Mountain View, CA

Amy Batmazian's Education

University of Colorado Boulder

Bachelor's degree, Communication and Media Studies

2000 to 2003

Amy Batmazian's Professional Skills Radar Chart

Based on our findings, Amy Batmazian is ...

Caring
Engaging
Efficient

What's on Amy Batmazian's mind?

Based on our findings, Amy Batmazian is ...

52% Left Brained
48% Right Brained

Amy Batmazian's Estimated Salary Range

About Amy Batmazian's Current Company

Pierry Inc., A Wunderman Company

Frequently Asked Questions about Amy Batmazian

What company does Amy Batmazian work for?

Amy Batmazian works for Pierry Inc., A Wunderman Company


What is Amy Batmazian's role at Pierry Inc., A Wunderman Company?

Amy Batmazian is Sr. Director of Client Success


What is Amy Batmazian's personal email address?

Amy Batmazian's personal email address is am****[email protected]


What is Amy Batmazian's business email address?

Amy Batmazian's business email address is a****[email protected]


What is Amy Batmazian's Phone Number?

Amy Batmazian's phone (303) ***-*384


What industry does Amy Batmazian work in?

Amy Batmazian works in the Marketing and Advertising industry.


About Amy Batmazian

📖 Summary

Sr. Director of Client Success @ Pierry Inc., A Wunderman Company Louisville, ColoradoRegional Wholesale Customer Service Supervisor @ Crocs, Inc -Supervisor of CSR's handling Key Wholesale accounts such as NORDSTROM, Dillard's, Cabela's, Bass Pro, West Marine, Big 5, Stage Department Stores, Zulily.com, Hautelook.com, Ross, and TJ Maxx for Crocs wholesale-Provide each team member with a weekly one on one evaluation-Administer in depth yearly work performance reviews -Helping to execute new training program for new hires-Manage time off requests and schedules for all Customer Service Representatives- Host weekly Director calls with sales team and CSR's-Sales Analysis-Weekly Report Generation-Relationship building with customers-Problem Solving for issues such as pricing, invoicing, and order changes-Daily conflict resolution for all accounts including invoicing issues-Product allocation troubleshooting and relocation-Weekly compliance calls with customers and sales reps-Rejected order resolution-Bi-annual pre-booking including order processing and sourcing through SAP From July 2011 to July 2016 (5 years 1 month) Niwot, ColoradoCustomer Service Supervisor @ Beau-coup Swoozies -Managed a team of 18 Customer Service Representatives -Provided each team member with a monthly one on one evaluation-Wrote and administered in depth yearly work performance reviews -Conceptualized and helped execute training programs for new hires-Managed time off requests and schedules for all Customer Service Representatives-Managed an average of 20 vendors, helping to place orders, provide follow up and problem resolution. -Solely responsible for answering 5 outlook email addresses – [email protected], [email protected], [email protected], [email protected] and [email protected] vendor error forms, CSR error forms, and shipping error forms in Excel-Responsible for company’s weekly email tracking, as well as daily call back tracking-Sent page updates, backorder notices, discontinued notices and web page issues to merchandising and IT department-Contacted customers regarding UPS exception alerts-Helped coordinate and plan staff events-Placed UPS claims for customers regarding missing, or damaged packages-Recruited new employees and was responsible for the interview process. -Took inventory and ordered samples when needed-Managed database using Stone Edge-Did price quotes for large orders-Handled escalation calls-Processed Returns From July 2006 to May 2011 (4 years 11 months) Mountain View, CACustomer Service /Event Coordinator @ Antoine Du Chez Salons & Day Spa -Created Event and Party Planning department within company-Cultivated and expanded referral program -Planned, coordinated, and executed all events -Created party contract and handled all accounting and financial transactions associated with the event-Scheduled all parties and regular appointments for salon guests-Recruited and managed staff at all events From May 2004 to July 2006 (2 years 3 months) Denver, Colorado


Amy Batmazian’s Personal Email Address, Business Email, and Phone Number

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In a nutshell

Amy Batmazian's Ranking

Ranked #198 out of 3,951 for Sr. Director of Client Success in Colorado

Amy Batmazian's Personality Type

Extraversion (E), Sensing (S), Feeling (F), Judging (J)

Average Tenure

4 year(s), 1 month(s)

Amy Batmazian's Willingness to Change Jobs

Unlikely

Likely

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Amy Batmazian's Social Media Links

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