Amanda Endress's Email Addresses & Phone Numbers

📖 Summary

Marketing Director @ Roden Electrical Supply Company From January 1995 to September 1996 (1 year 9 months) Knoxville, Tennessee AreaAutomation Sales Specialist @ Roden Electrical Supply Company From March 1994 to January 1995 (11 months) Knoxville, Tennessee AreaSr Dir Information Technology Programs @ AMSURG From January 2015 to July 2016 (1 year 7 months) Greater Nashville Area, TNDirector of Implementation @ AMSURG From May 2010 to January 2015 (4 years 9 months) Greater Nashville Area, TNImplementation Specialist @ AMSURG Enterprise Practice Management (EPM) implementation of Nextgen® software in ambulatory surgery centers and central billing office. From February 2010 to May 2010 (4 months) Greater Nashville Area, TNImplementation Specialist @ St Thomas Health Services - Led Enterprise Practice Management (EPM) implementation of Nextgen® software in physician practices. - Conducted site visits to determine unique characteristics and needs of each practice. Identified IT and equipment needs, conducted progress meetings, communicated status and updates of project through a variety of mediums. - Managed 'Go Lives' providing on-site guidance and support to practice staff, management and physicians. - Setup background tables of new practices in multi-practice enterprise including locations, CPT and ICD-9 libraries, payer and provider tables, master lists, scheduling administration. - Acted as primary System Administrator for 2 Enterprises totaling approximately 900 users. Included adding new users, creating new groups and altering group rights. - Conducted training sessions for all new practice implementations, all newly hired staff and outside partners. - Ensured system configuration and procedures are HIPAA compliant. - Analyzed existing system set up and recommended improvements. - Addressed questions/issues related to the EPM system, both front office and billing. - Created training materials, newsletters and other communications. From September 2008 to November 2009 (1 year 3 months) Greater Nashville Area, TNProject Manager @ St Thomas Health Services - Managed all aspects of Nextgen® software implementation project for two multi-specialty, multiple location clinics. - Led teams consisting of value added reseller, hospital system IT, executive management, practice managers, physicians and other staff. - Developed and distributed documentation of meetings, action items and timelines. - Participated in HIPAA assessment. Wrote policies and procedures regarding system access, audits and more to maintain HIPAA compliance. - Initiated implementation of email encryption and established interim procedures for secure email communication with outside partners. - Ensured appropriate cost allocation between practices and departments. - Assisted with training of over 100 employees for initial implementations. . . From December 2007 to September 2008 (10 months) Greater Nashville Area, TNPhysician Relations @ St Thomas Health Services Managed Physician Recruitment/Income Guarantee Program. - Communicated with practice administrators, physicians, attorneys, auditors and various internal departments regarding all aspects of the program. - Organized, streamlined and standardized program procedures. Analyzed monthly financials for all contracts.- Instituted process to include accrued interest on yearly 1099s.Acted as Interim Practice Manager for an urgent care/work comp clinic. - Organized accounts payable for clinic. Trained staff on administrative procedures. - Initiated IT connectivity between clinic and main hospital network. - Worked with physician to re-organize staff reporting structure and transition management of practice. From January 2007 to December 2007 (1 year) Greater Nashville Area, TNBusiness Owner @ Creative Endeavors - Ran and managed all aspects of sole proprietor business including marketing, promotions, web design, sales, accounting, and product creation. - Coordinated with Interior Designers and other clients on product design. - Managed multi-client production schedule to deliver products on time and to spec. - Published articles in industry magazine. From January 2004 to December 2006 (3 years) Greater Nashville Area, TNAssistant to the CIO @ AIM Healthcare - Developed and implemented department processes that reduced errors and increased efficiency in areas including maintaining HIPAA contracts, accounts payable, employee reviews, new hires, contract hires. - Developed and implemented filing and tracking system for contracts and invoices resulting in 100% resulting in 100% accountability. - Co-lead company-wide intranet team. Chose content management software vendor, developed and maintained IT dept content, trained staff on software. From January 2002 to December 2003 (2 years) Greater Nashville Area, TNPharmaceutical Representative @ Key Pharmaceuticals - Won District Rep of the Year Award, 1997. - Launched two new, line extension products in 1997. Products ranked number 7/414 and 26/414 by end of year. - Developed and implemented marketing plans to increase awareness and market share of promoted products with primary care physicians and specialists. - Planned, promoted and executed physician educational events, using allocated budget appropriately. - Developed and conducted computer training for reps in district. From October 1996 to October 1998 (2 years 1 month) Chattanooga, Tennessee AreaAssociate Vice President IT Programs @ AMSURG Oversee the AMSURG Insight program which is a comprehensive scheduling, registration and billing solution tailored for our ambulatory surgery centers. - The program includes our hosted NextGen Practice Management solution as well as multiple ancillary products. - The team consists of highly skilled professionals performing implementation, training and support for the full program. Nashville TN