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Alyssa Maywalall

Manager - Customer Success @ untapt

Account Manager

New York City Metropolitan Area

Ranked #456 out of 9,125 for Manager - Customer Success in New York

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Alyssa Maywalall's Email Addresses & Phone Numbers

Alyssa Maywalall's Work Experience

untapt

Manager - Customer Success

May 2016 to October 2017

Greater New York City Area

Mason Frank International Ltd

Salesforce.com Recruitment Consultant

April 2014 to May 2016

Greater New York City Area

Creative Channel Services

Field Sales Representative / Product Specialist

November 2011 to April 2014

Greater New York City Area

Alyssa Maywalall's Education

The Mary Louis Academy

Saint Joseph's University

Bachelor of Arts (B.A.)

Alyssa Maywalall's Professional Skills Radar Chart

Based on our findings, Alyssa Maywalall is ...

Harmonious
Persuasive
Thoughtful

What's on Alyssa Maywalall's mind?

Based on our findings, Alyssa Maywalall is ...

52% Left Brained
48% Right Brained

Alyssa Maywalall's Estimated Salary Range

About Alyssa Maywalall's Current Company

untapt

• Customer on-boarding – continually made updates to the process based on customer feedback and platform updates• Developed and implemented strategies for expanding business opportunities with existing customers.• Liaison between Sales and Development - relayed feedback from client to technical team to make any needed updates or builds for the future• Reduced churn from 7% to 3.5%•...

Frequently Asked Questions about Alyssa Maywalall

What company does Alyssa Maywalall work for?

Alyssa Maywalall works for untapt


What is Alyssa Maywalall's role at untapt?

Alyssa Maywalall is Manager - Customer Success


What is Alyssa Maywalall's personal email address?

Alyssa Maywalall's personal email address is al****[email protected]


What is Alyssa Maywalall's business email address?

Alyssa Maywalall's business email addresses are not available


What is Alyssa Maywalall's Phone Number?

Alyssa Maywalall's phone (212) ***-*223


What industry does Alyssa Maywalall work in?

Alyssa Maywalall works in the Financial Services industry.


About Alyssa Maywalall

📖 Summary

Manager - Customer Success @ untapt • Customer on-boarding – continually made updates to the process based on customer feedback and platform updates• Developed and implemented strategies for expanding business opportunities with existing customers.• Liaison between Sales and Development - relayed feedback from client to technical team to make any needed updates or builds for the future• Reduced churn from 7% to 3.5%• Client advisor and day to day contact for all client needs after point of sale (from onboarding through to renewal)• Educated client base on new and upcoming untapt products to ensure their awareness and ongoing adoption of the platform • Identified opportunities for product up-sell and partner with sales team to convert ---> Brought in over $245k of revenue in 2016 • Worked closely with our Head of Talent to ensure that candidates are responsive to postings and moving through the funnel - hit our 2016 placement total in the first 6 months and worked to double that number overall From May 2016 to October 2017 (1 year 6 months) Greater New York City AreaSalesforce.com Recruitment Consultant @ Mason Frank International Ltd Recruitment Consultant - Salesforce.com• Managed a full desk recruitment business within a niche ecosystem.• Qualified all candidates to make recommendations to hiring managers for interview selection.• Developed client relationships with senior leadership, as well as hiring managers and candidates.• Ensured a positive client and candidate experience throughout the hiring process.• Advised on and sold the most appropriate solution for attracting candidates and maintaining a candidate database.• Negotiated business partnership agreements with C-level executives and business partners.Account Management (Strategic Partner Channel)• Client onboarding as well as the development and implementation of strategies for expanding business opportunities with existing customers.• Managing multiple projects at any given time with care and strict attention to detail.• Building and maintaining strong, long-lasting client relationships• Ensure the timely and successful delivery of our solutions according to client needs and objectives. From April 2014 to May 2016 (2 years 2 months) Greater New York City AreaField Sales Representative / Product Specialist @ Creative Channel Services • Drive product sales within a well-known consumer electronics retailer. • Responsible for achieving target sales goals by directly engaging and selling to retail consumers. • Support activities educating, training and building relationships at all levels of retail partners. • Increased sales from 15% to 45%• Top performer on the East Coast across multiple products From November 2011 to April 2014 (2 years 6 months) Greater New York City AreaSr Contract Admin - Credit Analyst (Equipment Finance) @ Kapitus • Client-oriented individual taking a customer centric approach to provide an excellent level of service to requesting business.• Excellent work ethic, team player, quick learner, adaptable and deadline oriented.• Helped to streamline the EF submission process - getting deals through initial underwriting and on to the correct channels• Handles all EF submissions from the initial review to underwriting, once the close is complete the file is handed back over for contract generation and completion of stipulations (working through the title process; insurance; credit liaison; vendor management etc)• Work closely with ISO team and MRPs Achievements:• Prevented numerous fraudulent deals from funding.• Responsible for client facing and internal marketing material• Equipment Finance SME (Subject Matter Expert)• Sole admin for a growing EF sales team - single handedly processed our largest funded deal months since the division’s creation in April of 2018 Greater New York City Area


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In a nutshell

Alyssa Maywalall's Personality Type

Extraversion (E), Sensing (S), Feeling (F), Judging (J)

Average Tenure

2 year(s), 0 month(s)

Alyssa Maywalall's Willingness to Change Jobs

Unlikely

Likely

Open to opportunity?

There's 87% chance that Alyssa Maywalall is seeking for new opportunities

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