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Allen Lai's Email & Phone Number

Head of Customer Experience ⚡️Otter.ai

Allen Lai's Email Addresses

a****[email protected] Personal Email

Allen Lai's Phone Numbers

(213) ***-*775 Phone number

Allen Lai's Work Experience

Otter.ai

Head of Customer Success

March 2020 to Present

Jobox.ai

Head of Customer Success and Support

July 2018 to March 2020

Jobox Connect

Head of Customer Experience & Operations

July 2018 to March 2020

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Allen Lai's Education

San Jose State University

BS, Business Administration, Entrepreneurship

Allen Lai's Professional Skills Radar Chart

Based on our findings, Allen Lai is ...

Expedient
Results-driven
Reflective

What's on Allen Lai's mind?

Based on our findings, Allen Lai is ...

52% Left Brained
48% Right Brained

Allen Lai's Estimated Salary Range

About Allen Lai's Current Company

Jobox.ai

Frequently Asked Questions about Allen Lai

What company does Allen Lai work for?

Allen Lai works for Jobox.ai


What is Allen Lai's role at Jobox.ai?

Allen Lai is Head of Customer Success and Support


What is Allen Lai's personal email address?

Allen Lai's personal email address is a****[email protected]


What is Allen Lai's business email address?

Allen Lai's business email address is [email protected]***.***


What is Allen Lai's Phone Number?

Allen Lai's phone (213) ***-*775


What industry does Allen Lai work in?

Allen Lai works in the Information Technology and Services industry.


About Allen Lai

💼 Past Experience

Allen Lai has been working in the tech industry since January 2017, when he was appointed Head of Product Support at Plaid. There, he was responsible for building beautiful consumer experiences that help people solve big problems. Lai also worked at Docker from June 2015 to January 2017, where he was responsible for managing the Symantec Enterprise SSL product line strategy and P&L. He also had experience managing customer support at Hightail from October 2011 to September 2012, as well as at Bitcasa from September 2012 to December 2014.


🎓 Education

Allen Lai has a BS in Business Administration from San Jose State University. Allen also has a significant amount of experience in entrepreneurship, having founded several businesses which he has been CEO and/or CFO of.


💡 Technical & Interpersonal Skills

The three years of experience I have in customer support and corporate technical support, I have used to great effect in my current position as Head of Product Support at Plaid. I am responsible for leading and supporting the product support team for Plaid- an eventful and rapidly growing startup, with a range of products that touchPLaid customers' lives, both online and off, from developing products and solutions to ensuring our product support is both customer-centric and practical.In my previous roles I have learned a lot about how to enable and support software products in agencies and about how to build environments where team members can work together productively. I am also very comfortable working with different teams and have a good understanding of technology and its capabilities.I am confident that I have the skills and experience to lead and support the product support team at Otter.ai, and I am grateful that Otter.ai has given me the opportunity to learn and grow in this important role.


Allen Lai’s Personal Email Address, Business Email, and Phone Number

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In a nutshell

Allen Lai's Ranking

Ranked #873 out of 17,460 for Head of Customer Success and Support in California

Allen Lai's Personality Type

Introversion (I), Sensing (S), Thinking (T), Perceiving (P)

Average Tenure

2 year(s), 0 month(s)

Allen Lai's Willingness to Change Jobs

Unlikely

Likely

Open to opportunity?

There's 89% chance that Allen Lai is seeking for new opportunities

Allen Lai's Social Media Links

/in/allenlai
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