Untiring, self-starter, profound! These three words describe my personality perfectly. An enthusiastic, resourceful, hard-working individual with 2/3 years of administrative/PA support and customer service cordinating experience. I have organisational skills and the proven ability to develop and implement effective new systems and procedures. Possesses excellent communication and IT skills with advanced knowledge of MS Office, is quick to grasp new ideas and concepts and always keen to develop new skills and expertise. Able to work well both independently and as part of a productive team, demonstrating the motivation and multi-tasking abilities required to meet demanding deadlines while maintaining the highest of standards. Articulate and proactive, combines a professional and confident approach with excellent interpersonal skills and can communicate concisely at all levels.

PA/Team Support and Administrator @ From March 2015 to Present (10 months) CSD Cordinator & Administrator/PA @ PIL is a shipping company and comes into the top 20 in the world. I provide administrative support to the customer service team. My tasks and duties included; I perform a variety of administrative & skilled clerical duties to the customer service team involving producing; general correspondence, memos and reports using Microsoft packages including word/excel/PowerPoint & outlook. I assist my Manager and Director with their travel arrangements and diary management. I process and am responsible for shipping freight, conventions and normal container orders furthermore invoicing payments, verifying receipts, track and submission for payments both from our customer and our overseas offices. I work with our customers and our partner offices all over the world in different time zones who speak different languages, including Asia, Africa and South America. Maintain both manual and electronic record keeping systems, so completing required paperwork and project tracking documents. Answering telephones, helping with queries and basic customer service enquiries. Work very closely with overseas customs and operations, so all documents submitted have to be fully checked and accurate. This means having strong attention to detail is essential, also I am able to report and analyze any discrepancies in paperwork. Being able to prioritize and manage my workload and recognize urgent matters. Holding an immaculate and professional manner to customers and work colleagues. Working with teams of other areas in the workplace when my assistance is needed. From July 2012 to Present (3 years 6 months) Receptionist Support @ This was temping work, whilst in my interview stage for current job at PIL. Being first point of contact for all. Meeting and greeting clients and sustaining a professional manner and providing excellent customer service. Answering telephones and used switchboards to direct calls to the appropriate company. Assisted with setting up meeting rooms for clients who use the building for meetings and consultations. Providing excellent customer service. Reference: Isabelle 020 7430 2531 From May 2012 to July 2012 (3 months) Personal Assistant and Business @ Administration; I completed two weeks work experience working for Barclays, a FTSE top 100 company. My tasks and duties included; Coordinating diaries of senior leaders. Booking flights and hotel accommodation. Organising events and corporate hospitality. Checking online application forms and setting up documentation templates. From February 2012 to March 2012 (2 months) Finance Administrative Assistant @ during the school holidays. My duties included; Filing documents, franking letters and photocopying. Helping finance staff in counting of money, issuing receipts Checking payment for and from other business is settled and recorded. From January 2009 to January 2012 (3 years 1 month)

Diploma, Business and Administration Level 3, PASS @ Havering College of Higher and Further Education From 2011 to 2012 High School, English, Maths, Science (2), ICT, R.E, P.E, Business Sturies, German, Statistics, Photography, PASS @ The Chafford School A Buiness and Enterprise College From 2004 to 2009 Alexandra Harrington - Wall is skilled in: Organised, Team worker, Effective communication, Computer and technical literacy, Problem-solving/Creativity, Interpersonal abilities, Diversity sensitivity, Planning and organization, Adaptability and flexibility, Professionalism and work ethic, Positive attitude and energy, Cordinate and manage, Personal Development, Diary Management