Consulting IT Infrastructure QA Controls Director @ Columbia University
Accomplished, CISA Certified Service Design Architect with 20 years of progressive and diverse leadership experience in the areas Security, Compliance, Governance and Risk Management; Capacity and Availability Management, Service Catalog, Supplier and Service Level Management. Expert in strategic and tactical planning, budgeting, feasibility and business analysis, infrastructure and application design and integration. Outstanding team builder and leader
Accomplished, CISA Certified Service Design Architect with 20 years of progressive and diverse leadership experience in the areas Security, Compliance, Governance and Risk Management; Capacity and Availability Management, Service Catalog, Supplier and Service Level Management. Expert in strategic and tactical planning, budgeting, feasibility and business analysis, infrastructure and application design and integration. Outstanding team builder and leader with 15+ years of technical leadership experience incorporating latest technological trends such as Cloud Computing, Green Data Center design, Self-Provisioning, Virtualization and Grid Computing.
Specialties: Cloud Computing, IT Governance and Planning, Infrastructure Design, Enterprise Application Solutions, Availability and DR Management and Planning, Security and Compliance.
Senior Solutions Architect @ Senior Solutions Architect interfaces with both internal and external customers to develop Systems, Solutions and Process that meet business requirements and specifications. Directs system and network modeling, analysis and planning to implement a solution that will meet business needs within financial budget guidelines.
Collaborates in planning initiatives in Application Development, Systems Architectures, Roadmaps, Operations and Strategic Planning.
Provides recommendations for system architectures within the context of existing company architectures and standards, and company strategic objectives.
Provide a broad enterprise “horizontal view” across all technical disciplines to assess interoperability and integration of any solution.
Creates Solution Architecture documents for specific projects/programs clearly articulating goals, constraints and rationale for all architecturally significant decisions. From June 2014 to Present (1 year 7 months) Consulting IT Infrastructure QA Controls Director @ Leading strategic initiative designed to ensure that the organization central IT infrastructure complies with its own policies, procedures, and Standard Operating Environments (SOE) standards defined for various technology platforms.
Developed and implemented repeatable process for design, implementation and ongoing verification of Standard Operating Environments (SOE) standards.
Fostering progressive improvement of IT infrastructure Standard Operating Environments (SOE) in conjunction with quality assurance best practices. From June 2013 to March 2014 (10 months) Greater New York City AreaConsulting Infrastructure Architect @ Infrastructure Architect tasked with the oversight of all non-functional requirements (security, scalability, availability, performance, et al.) in conjunction with the technical infrastructure design for the suite of broadcast quality video applications.
Responsible for ensuring compliance of the application architecture with the enterprise architecture guidelines.
Participated in project and design reviews to evaluate and ensure that the applied design meets policies, principles, and standards.
Reviewed and aligned 3rd party product choices to avoid redundant efforts and still ensure that enterprise architecture standards are met.
When projects and/or applications had requirements that were not met by the standardized platforms, developed an appropriate custom solutions that met each specific project needs and fit within the rest of the technology infrastructure. From March 2012 to January 2013 (11 months) Senior Solutions Architect @ Worked in conjunction with the global account teams as the lead subject matter expert to develop solutions and
recommend services that meet customers’ business requirements.
Supported development of business drivers, business case and high level transition/implementation plans as well as building and communicating the company's value proposition of the end to end solution to decision making executives.
Responsible for qualifying opportunities, deal scoping and pricing, contract negotiation, and transition into implementation management of outsourcing contracts being delivered.
Developed conceptual solution architecture using combination of client's standard products and third party suppliers to produce winning technical solutions. From August 2008 to January 2012 (3 years 6 months) Senior Infrastructure Architect @ Provided leadership to staff and technical projects, defining project management processes, and ensuring engagements are delivered on time with within budget.
Managed relationships with key customers, create responses to Requests for Proposals (RFPs), and develop Statements of Work (SOWs) for project opportunities.
Developed and maintained partnerships with multiple vendors and service providers to develop technology that seamlessly integrates with their products into CGS offerings.
Responsible for projects resourcing and budgeting. Manage project execution, track progress, and provide reports to internal and external customer stakeholders. Drived resolution of technical issues. From September 2007 to August 2008 (1 year) IT Director @ Recruited by the chief technology officer to develop the company’s SaaS infrastructure and to lead IT support organization.
Responsible budgeting and technical direction in the all areas of corporate technology.
Increased averaged production applications availability from 89% to 99.93% resulting in overall improvement customer satisfaction based on the customer surveys conducted by a third party.
Efforts in revamping corporate LAN/WAN architecture and corporate PC environment resulted in the reduction of support calls by over 90 percent.
Redesigned SaaS platform and operational process improvements resulted in stable Operational Effectiveness Rate (OEE) even as the numbers of customers using the system grew by 400% over a 10 months period. From April 2003 to August 2007 (4 years 5 months) Director of Operations @ Responsible for the management and successful operation of all Multex.com Inc. product lines, including but not limited to MultexNET, MultexEXPRESS, Market Guide and Multex Investor properties.
Directly managed four key support groups – Network Operations group, Network Engineering Group, Systems Operations group and 24/7 Operations group.
Established corporate standards for Data Center operations, created a release to production methodologies that support Multex.com Inc. initiatives worldwide, and was responsible for ensuring production schedules and service levels are met.
Negotiated enterprise service contracts as well as SLA’s From December 1999 to February 2002 (2 years 3 months) Messaging Architect/Project Manager @ Responsible for design, architecture, implementation, security and support of large multi-site, messaging (Exchange) server environment.
Exchange Architect supported company merger activities that would include email cut-over, forward capability, as email addresses masking.
Managed post merger integration, migration and consolidation of the exchange servers. From December 1996 to December 1999 (3 years 1 month) Greater New York City Area
Bachelor of Arts, Political Science/Slavic Studies @ New York University From 1989 to 1993 Alex Karpman is skilled in: Cloud Computing, Data Center, ITIL, Enterprise Architecture, Virtualization, SDLC, Enterprise Software, Disaster Recovery, Project Management, Security, SaaS, Risk Management, IT Architecture, Management, Business Analysis
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