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Alex Janavaris

Senior Advisor - Market Intelligence - Digital Acceleration Organization @ Dell Technologies

Senior Advisor, Market Intelligence - Digital Acceleration Organization at Dell Technologies

Round Rock, Texas

Ranked #806 out of 16,113 for Senior Advisor - Market Intelligence - Digital Acceleration Organization in Texas

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Alex Janavaris's Email Addresses & Phone Numbers

Alex Janavaris's Work Experience

Dell Technologies

Senior Advisor - Market Intelligence - Digital Acceleration Organization

Round Rock, TX

RCA Service Company

Systems Engineer

February 1983 to October 1983

Atlantic Fleet Weapons Training Facility (AFWTF), Roosevelt Roads, PR

Control Data

Senior Engineer

March 1980 to February 1983

Tracking and Data Relay Station (TDRS), White Sands Test Facility,White Sands NM

Alex Janavaris's Education

University of Denver

Liberal Arts and Sciences, General Studies and Humanities, 3.9

1991 to 1992

New Mexico State University

MA (ABD), Engineering Psychology

1996 to 2000

New Mexico State University

BA, Psychology, 4.0

1994 to 1996

Alex Janavaris's Professional Skills Radar Chart

Based on our findings, Alex Janavaris is ...

Motivational
Self-reliant
Logical

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56% Left Brained
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Alex Janavaris's Estimated Salary Range

About Alex Janavaris's Current Company

Dell Technologies

User experience research to assess and improve the experience of many internal and external Sales Maker resources and related software tools and the methods used by sellers across a broad and diverse ecosystem and multiple audiences.

Frequently Asked Questions about Alex Janavaris

What company does Alex Janavaris work for?

Alex Janavaris works for Dell Technologies


What is Alex Janavaris's role at Dell Technologies?

Alex Janavaris is Senior Advisor - Market Intelligence - Digital Acceleration Organization


What is Alex Janavaris's personal email address?

Alex Janavaris's personal email addresses are a****[email protected], and z****[email protected]


What is Alex Janavaris's business email address?

Alex Janavaris's business email addresses are not available


What is Alex Janavaris's Phone Number?

Alex Janavaris's phone (214) ***-*609


What industry does Alex Janavaris work in?

Alex Janavaris works in the Information Technology and Services industry.


About Alex Janavaris

📖 Summary

Senior Advisor - Market Intelligence - Digital Acceleration Organization @ Dell Technologies User experience research to assess and improve the experience of many internal and external Sales Maker resources and related software tools and the methods used by sellers across a broad and diverse ecosystem and multiple audiences. Round Rock, TXSystems Engineer @ RCA Service Company Systems Support, Maintenance and Acceptance From February 1983 to October 1983 (9 months) Atlantic Fleet Weapons Training Facility (AFWTF), Roosevelt Roads, PRSenior Engineer @ Control Data Engineering Services and Support From March 1980 to February 1983 (3 years) Tracking and Data Relay Station (TDRS), White Sands Test Facility,White Sands NMElectronics Designer and Technician @ Los Alamos National Laboratory Advanced scientific research, electronics design and maintenance. From January 1978 to February 1980 (2 years 2 months) Los Alamos, NMPrincipal UX Web and Application Design Research Consultant @ UXRD (User Experience Research and Design) I am the heart and soul of everything teams creates for their customer.I bring a disciplined approach to creativity & execution through a user centered design process — ensuring client's users are at the center of everything I do.Companies are waking up to the power of Design Thinking and Scenario Focused Engineering.I am an “ice breaker”; showing the way forward through customer empathy, prototyping and experimentation. I continually inform, promote, and evangelize viable business requirements while mapping the multitudes of uncharted business with research-driven solutions of Customer-proven and Customer-first designs.¥ Lead and execute contextual inquiries, ethnographic observations, Lean UX experiments, co-design sessions, and usability tests and Research.¥ Engage, leverage, and deeply understand complex processes, and their relation to their Customer interactions through process Journey Mapping, and qualitative and affective Experience Mapping of touchpoints, pain points, and delighters.¥ Drive teams to standardize its approach to insights development, empathy methods, benchmark analysis, and usability testing and facilitate communication with design and product teams¥ Lead user observations to assist with the creation of insights, design principles, user personas, user stories and use cases.¥ Communicate research findings in a manner to Influence and mobilize teams to action¥ Develop complete research plans and execute with painstaking detail, and plan investigations to meet complex technical and business requirements Project manage user research, collaborating with numerous design, marketing, and project and product management teams.¥ Advocate, incorporate, and practice a wide range and variety of goal-appropriate and corroborative Research and Ethnographic techniques best suited to achieve intended goals and outcomes. From March 2017 to February 2018 (1 year) Denver, Colorado and San Francisco Bay AreasUser Research Consulting Services at ADP @ US Tech Solutions Field, Ethnographic & UX Research for ADP - Research and Consulting Services – Next Generation Service & Support Enterprise (N8)• Propose, script, and conduct user research investigations of ADP Associates at their Operations facilities• Identify and implement effective research methods based upon product phase and timeline• Create proposals and research roadmaps/timelines• Obtain stakeholder approvals and act on research proposals• Recruit test participants, create screeners, manage participant scheduling• Setup and facilitate testing covering quantitative and qualitative data collection techniques in accord with product goals, and in support of data-driven / informed design From March 2017 to April 2017 (2 months) Pasadena, CAUser Research Consulting Services at Ellie Mae @ The Armada Group Field, Ethnographic & UX Research for Ellie Mae - Research and Consulting Services – Next Generation Encompass Mortgage Platform• Develop complete research plans and execute with painstaking detail and plan investigations to meet complex technical and business requirements Project manage user research, collaborating with numerous design, marketing, and project and product management teams.• Utilize a variety of goal-appropriate research best suited to achieve intended goals and outcomes such as:o Remote investigations (Usertesting.com, Web-Ex, UserZoom)o Support research and demonstrate results with surveys, site visits, and Summative 1:1 testingo Leverage Website Multivariate and Optimization testing to inspire Stakeholder cohesion to continue to improve the Customer Experience, and fuel business growth From September 2016 to December 2016 (4 months) Pleasanton, CaliforniaUser Research Consulting Services @ Capital One (Aquent) @ Capital One Field, Ethnographic & UX Research for Capital One - Research and Consulting Services – Small Business Group Stakeholder & User Process/Journey/Experience Mapping ProjectMy work at Capital One formed the heart and soul of everything the team created for their customer. This engagement required experimental, disciplined, scrappy, fluid, and demanding attention to detail, while maintaining a seamless and holistic understanding of Customer needs, and a future vision that promotes ongoing Customer engagement.• Determine, design, conduct, analyze, and interpret Customer and associate research in Capital One’s Small Business Group.• Enable the newly formed Lending team to create innovative and Customer-first experiences in service of the needs of our small business customers.• Engage, leverage, and deeply understand complex processes, their relation to their Customer interactions through process Journey Mapping, qualitative and affective Experience Mapping of touchpoints, pain points, and delighters.• Communicate research findings, ideate proposals to eliminate problem discoveries, brainstorm solutions, and develop and demonstrate +/∆’s of proposals and alternatives using risk-matrix and Scenario-Focused Design exercises.• Lead user observations to assist with the creation of insights, design principles, user personas, user stories and use cases. From March 2016 to August 2016 (6 months) San Francisco Bay AreaSenior Staff User Experience Researcher @ Trend Micro Trend Micro, the world’s largest independent security software company, strives to make the world a safer place by protecting digital information.I work closely with marketing, product management and development leaders to create the next generation of security solutions with delightful and superior customer experiences.My goals include providing guidance and vision for future security products and their user experiences by serving as a customer advocate to ensure the highest level of usefulness, desirability and customer satisfaction.I conduct visionary research in new products including IoT, Social Media, and other new-to-Enterprise products to inform design experiences that meet and predict market demand. I collaborate with multi-disciplinary teams to ensure maintaining industry leadership, and deliver innovative and useful products.My deliverables make use of many proven methods and techniques, and include the following responsibilities and activities:• Plan, design, and conduct high quality user research, including methods such as: ethnographic field studies, participatory design sessions, site visits, focus groups, benchmark studies, usability studies, heuristic evaluations, and similar approaches. • Provide insight and vision to the team based on researching user behavior and needs. Convert research findings into actionable results. • Work closely with business development, research and prototyping, and product management to define the next generations of business concepts and solutions. • Synthesize research findings from other data sources (including market research and data mining) into meaningful recommendations and actionable items. • Propose and define strategic initiatives based on research findings to executives and senior management. From January 2015 to February 2016 (1 year 2 months) Cupertino, CAUser Experience Manager @ Autodesk As a global leader in 3D design, engineering, and entertainment software, Autodesk helps people imagine, design, and create a better world.Autodesk accelerates better design through an unparalleled depth of experience and a broad portfolio of software to give customers the power to solve their design, business, and environmental challenges. In addition to designers, architects engineers, and media and entertainment professionals, Autodesk helps students, educators, and casual creators unlock their creative ideas through user-friendly applicationsI report to the Director of Web User Experience and Design, and drive user research and usability studies for Autodesk.com. I work collaboratively with interaction designers, visual designers, web marketing managers, brand managers, and product managers to help create user-centered designs that meet business needs and customer goals.• Run focus groups, participatory design sessions, and cognitive walkthroughs• Provide teams with research context and perspective on what will make a product useful• Perform heuristic reviews of web properties• Create competitive analysis• Gather and drive customer feedback into an iterative design process• Drive customer feedback throughout the design process and product lifecycle• Synthesize customer research across multiple web analytic inputs• Project manage user research projects with design, marketing, and product management teams• Partner with your team in creating research plans and involve and engage them in your research sessions to ensure its effectiveness• Conduct usability lab studies• Drive a multi-year research agenda and vision From January 2013 to December 2014 (2 years) San Francisco Bay AreaSenior Manager - User Experience Research @ TeleNav • Develop and instantiate proven methodologies to integrate into the development lifecycle for existing and future products• Determine research solutions best suited to implement with regard to roadmap and product vision while maximizing its ROI and impact• Coordinate research and related strategies across all product and project stakeholders• Specify and build internal usability facilities for in-house studies, focus groups, walkthroughs, and numerous other uses• Evangelize and promote early discovery and ethnographic research for emerging and potential future products• Create internal usability and research standards and processes for all Telenav products• Source, specify, coordinate and supervise vendor engagements• Educate managers, peers, and other associates of related techniques, methodologies, and theoretical underpinnings as they relate to research and ethnographic efforts From December 2009 to November 2012 (3 years) Sunnyvale, CASenior User Experience Researcher @ Microsoft Health Solutions Group - UX Research for HealthVault and additional aligned initiatives• Design, facilitate and analyze UX studies –participatory and lab. Report findings and recommendations to key product stakeholders and developers to meet milestone goals and user expectations• Initiate and conduct focus groups and other early discovery exercises for all Health Solutions product platforms and initiatives• Research, organize, align and implement best UX strategies, methodologies and techniques best suited for lifecycle development process• Determine UX budget for all consumer Health Solutions efforts• Coordinate usability efforts in 6 interrelated product areas, and integrate solutions with responsible program management and development teams• Assure secure and trusted environment considerations instantiated in all efforts• Promote W3C accessibility adherence• Align and coordinate development visions, scope and research efforts across consumer and enterprise initiatives• Evangelize UX Best Practices and methodologies across teams• Source, specify, coordinate and supervise vendor engagements• Direct and supervise agency (CSG) personnel From March 2008 to January 2010 (1 year 11 months) Redmond, WAUser Researcher II @ Volt Technical Resources @ Microsoft Zune Group:• Perform on-site contextual inquiries for Zune and competitive iPod products• OOBE observations during onsite investigations. Documentation of issues, commentary and artifact usage• Mapping to persona types and affinity diagramming representative persona types based on initial focus group categorizations• Report results and issues to dev team, and Coordinate with Project Managers to integrate potential fixes into milestonesMobile Devices Group:• Facilitate, collect and analyze scenario and task based data for Windows Mobile usability studies• Investigate and analyze deep dive formative studies• Carry out baseline summative assessments across various platforms• Generate and submit bug discoveries to triage• Assess early product design implementations• Conduct competitive reviews and analysis• Perform heuristic analyses and review of summative data collection reporting templates to assure consistency and standardization of results From July 2007 to March 2008 (9 months) Redmond, WAUser Experience Consultant @ Ciber • Evangelize and promote Human Factors and Usability best practices within organization to integrate into the development lifecycle• Plan, design and construct in-house Usability facilities for formal lab studies and rapid prototype evaluation• Design, conduct, and analyze Usability studies and evaluations on a new and emerging B2B platform• Conduct competitive reviews and analysis to keep abreast of industry trends and designs From March 2007 to June 2007 (4 months) Redmond and Seattle, WAPremier Solutions Research Manager @ AT&T • Introduce Human Factors and Usability best practices to organization to promote and integrate into the development lifecycle• Develop and champion Human Factors research methodologies in B2B ecommerce environment.• Manage Premier Solutions Research group to increase revenue while exceeding customer expectations.• Achieve best in class usability performance metrics and goals.• Championed Usability and Human Factors on many multi-disciplinary design teams.• Design, conduct and analyze usability lab studies to measure customer responses, expectations and application performance issues. From November 2006 to April 2007 (6 months) Bothell, WAHuman Factors Engineer @ Sumtotal Systems • Introduce Human Factors and Usability best practices to organization to promote and integrate into the development lifecycle• Conduct heuristic analyses of products to determine adherence to Best Practices and Usability guidelines.• Perform contextual inquiries and heuristic analyses for rapid iterative development cycles.• Plan, design and construct in-house Usability facilities for formal lab studies and rapid prototype evaluation.• Mentor engineering and development teams in appropriate and proven Human Factors methodologies and procedures. From February 2006 to November 2006 (10 months) Bellevue, WAUser Experience Consultant @ Symantec Corp. (formerly Bindview Development Corporation) • Design, conduct, and analyze Usability studies and evaluations on a wide range of Enterprise level Data Compliance and Vulnerability software applications.• Perform heuristic analyses of products to determine adherence to Best Practices and Usability guidelines.• Champion Human Factors principles and sound Usability methodologies to product teams.• Assess compliance to standards and common look and feel across platforms and modules.• Perform contextual inquiries and heuristic analyses for rapid iterative development cycles. From April 2005 to January 2006 (10 months) Houston, TXHuman Factors Specialist @ DST Systems • _____ILLEGAL_CHAR_SSSTART149ILLEGAL_CHAR_EEEND_____Lead HF contact for four product areas _____ILLEGAL_CHAR_SSSTART150ILLEGAL_CHAR_EEEND_____ Smart Client, Fat Client, Web-app and Web-app Standards• _____ILLEGAL_CHAR_SSSTART149ILLEGAL_CHAR_EEEND_____Mentor project teams on user-centered design methods, such as contextual inquiry and usability testing methodologies.• _____ILLEGAL_CHAR_SSSTART149ILLEGAL_CHAR_EEEND_____Perform heuristic analyses of products (web and application) to determine adherence to Best Practices and usability guidelines.• _____ILLEGAL_CHAR_SSSTART149ILLEGAL_CHAR_EEEND_____Ensure application of current user interface design standards, while establishing internal design guidelines for common look and feel.• _____ILLEGAL_CHAR_SSSTART149ILLEGAL_CHAR_EEEND_____Structure and conduct contextual inquiry sessions at client facilities. Analyze collected data and corroborate findings to design and management teams. From November 2003 to April 2005 (1 year 6 months) Kansas City, MOUser-Centered Design Specialist (Halliburton/Landmark Graphics) @ Halliburton • Championed Usability and Human Factors on many multi-disciplinary design teams.• _____ILLEGAL_CHAR_SSSTART149ILLEGAL_CHAR_EEEND_____Designed, conducted and analyzed numerous usability lab studies to measure customer responses, expectations and application performance issues. • _____ILLEGAL_CHAR_SSSTART149ILLEGAL_CHAR_EEEND_____Conducted many on-site user workflow studies to translate user requirements into product specifications. _____ILLEGAL_CHAR_SSSTART149ILLEGAL_CHAR_EEEND_____• Provided specific application design recommendations from heuristic analyses, user surveys and participatory walkthroughs that improved the user-experience.• _____ILLEGAL_CHAR_SSSTART149ILLEGAL_CHAR_EEEND_____Presented study results, recommendations and low-fidelity prototypes to design, management, marketing and sales teams.• _____ILLEGAL_CHAR_SSSTART149ILLEGAL_CHAR_EEEND_____Incorporated extensive video recording and editing of participant product interactions to demonstrate user difficulties to various product teams and designers.• _____ILLEGAL_CHAR_SSSTART149ILLEGAL_CHAR_EEEND_____Mentored Human Factors methodologies and techniques to domain scientists and physicists. From June 2000 to September 2003 (3 years 4 months) Austin, TXHuman Factors Specialist @ IBM • _____ILLEGAL_CHAR_SSSTART149ILLEGAL_CHAR_EEEND_____Conducted and analyzed accuracy and throughput studies for various speech recognition applications and transcription devices. Improvements increased participant satisfaction and learn-ability while dramatically reducing error rates.• _____ILLEGAL_CHAR_SSSTART149ILLEGAL_CHAR_EEEND_____Analyzed and presented findings and recommendations from numerous user studies, task analyses, cognitive walkthroughs, and throughput analyses of IBM_____ILLEGAL_CHAR_SSSTART146ILLEGAL_CHAR_EEEND_____s voice transcription software _____ILLEGAL_CHAR_SSSTART150ILLEGAL_CHAR_EEEND_____ ViaVoice Millennium.• _____ILLEGAL_CHAR_SSSTART149ILLEGAL_CHAR_EEEND_____Adherence to functional specifications assessed throughout development.• _____ILLEGAL_CHAR_SSSTART149ILLEGAL_CHAR_EEEND_____Two technical review papers submitted and accepted to IBM publications journal. From December 1998 to January 2000 (1 year 2 months) West Palm Beach, Florida AreaUsability Consulting @ New Mexico State University • _____ILLEGAL_CHAR_SSSTART149ILLEGAL_CHAR_EEEND_____Designed, conducted and analyzed competitive reviews of three major computer manufacturer_____ILLEGAL_CHAR_SSSTART146ILLEGAL_CHAR_EEEND_____s support web portal sites.• _____ILLEGAL_CHAR_SSSTART149ILLEGAL_CHAR_EEEND_____Structured and performed task analysis, heuristic analysis and expert review of Dr. Koop.com medical web site. From January 1998 to December 1998 (1 year) Las Cruces, New Mexico AreaSenior Engineer @ Digital Equipment Corporation (USA) • _____ILLEGAL_CHAR_SSSTART149ILLEGAL_CHAR_EEEND_____Provided hardware and network anomaly resolution for the Network and Systems Integration, Consulting Services, and Multi-Vendor Services groups.• _____ILLEGAL_CHAR_SSSTART149ILLEGAL_CHAR_EEEND_____Analyzed and provided recommendations to improve mission critical fault information display systems. From October 1984 to January 1998 (13 years 4 months) Air Force Communications Support Facility, White Sands Test Facility, WS, NMElectronics Instructor @ New Mexico State University • Teach basic to advanced analog conventional circuit analysis and design.• Develop, coordinate and teach associated mathmatics and lab curriculum. From January 1987 to December 1987 (1 year) Las Cruces, NMStaff Member @ BDM • _____ILLEGAL_CHAR_SSSTART149ILLEGAL_CHAR_EEEND_____Developed and tested systems acceptance guidelines for command and control systems and subsystems.• _____ILLEGAL_CHAR_SSSTART149ILLEGAL_CHAR_EEEND_____Provided technical support for maintaining data processing equipment and associated peripherals. From October 1983 to October 1984 (1 year 1 month) High Energy Laser Systems Test Facility (HELSTF), White Sands, NMElectronics Instuctor @ Northern New Mexico College Electronics instructor From January 1979 to August 1979 (8 months) Espanola, New MexicoUX Research Consultant @ Travelport @ Tata Consultancy Services Limited User Research Consulting Services for TCS @ Travelport - Centennial, ColoradoResearch and Consulting Services – High-volume Enterprise Business Travel e-commerce for Desktop, Web & Mobile POS• Work closely with product managers and the UX team to propose and conduct qualitative and quantitative research to inform and improve product solutions• Manage participant recruitment, maintain customer engagement records, design and implement usability tests, and provide actionable reports to all stakeholders• Effectively work with customers across the globe• Document and present research findings to business stakeholders• Determine appropriate research method for each project, while planning, coordinating and conducting research• Establish relationships with account managers in each region to help identify potential customers, clarify persona details, and work as an advocate for customer engagement within the company From February 2018 to November 2018 (10 months) Greater Denver Area


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In a nutshell

Alex Janavaris's Personality Type

Introversion (I), Intuition (N), Thinking (T), Judging (J)

Average Tenure

1 year(s), 8 month(s)

Alex Janavaris's Willingness to Change Jobs

Unlikely

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