- Extensive manual testing of mobile/desktop apps, handheld devices, & web browsers. - Technologies: Java, C#, Selenium, JavaScript, HTML, and CSS. - Tools: Visual Studio, IntelliJ, Fiddler, HTTPWatch, Firebug, IE Dev Tools, Android SDK, Mercurial, Jenkins, Jira, Zephyr, Confluence, Testlink, Cygwian, TeamCity and Testrail. - Operating Systems: Windows XP, Vista, Win 7, Win 8, Android 2.1 - 4.4, Mac and iOS. - Expertise in applying manual test methodologies to software production. - Excellent verbal and written communication skills in multi-team production environments

Quality Assurance Engineer II @ - QA Engineer for the Cost Transparency software, an IT management tool, at Apptio. - Responsible for owning half of all new application features of every major release. - Debugged, refactored, and updated the nightly test automation suite. - Ensured successful version updates on aging customer instances. - Maintained the MySql servers and VM instances for the QA team. - Verified correct customer data calculations and cost allocations on the customer’s IT reporting layer. - Solely responsible for testing the Apptio mobile application on iOS devices. - Refactored and created tests for the manual test suite on features I had ownership of. - Reached across teams to organize dog-food events of our release candidate builds. - Worked with technical writers on new features to ensure accurate documentation to be delivered to customers with each release. From December 2014 to Present (11 months) Greater Seattle AreaSoftware Test Engineer II @ - Member of the Microsoft A&O organization tasked with running the quality program for a 76 million dollar annual web based advertising business. - Solely responsible for executing a compliance test pass for ads being delivered to the MSN homepage in respect to all stakeholders, such as Microsoft Advertising, MSN site team, client, and the MSN end user. - Ensured that all third party tracking tags, impression pixels & click-throughs were firing correctly in order to give accurate end user data to the client to generate future business. - Verified ad functionality over a web browser, Flash version, OS, and device matrices. - Responsible for all test cycles on developing a new ad business which deployed custom rich media ads to MSN (was Bing) and Xbox Windows 8 apps. - Engaged in interviewing and on-boarding all new software test engineers. - Worked closely with PMs and developers as the head of our triage meetings. From April 2014 to December 2014 (9 months) Greater Seattle AreaQuality Assurance Engineer @ - 1 of only 2 Quality Assurance Engineers responsible for the Amazon Shopping application in Amazon’s Mobile division for the Amazon Fire Phone. - Created & maintained the entire test suite for the shopping application that was made specifically for the Amazon Fire Phone in order to use its 3D head tracking features. - Test suite development needed to be detailed and precious, yet easy to understand in order to hand off to our overseas Indian test team for regular regression testing. - Routinely flashed the device with several different build types for debugging purposes. - Solely responsible for any and all build tests on release candidates to merge with the platform team, smoke tested new or experimental features, & full passes on milestones. - Acceptance (BVT), Functional, performance, integration, load, stress, boundary, usability, compatibility, accessibility, compliance, regression and negative testing. - Coordinated with developers, QA, and PMs in order to keep our deadlines and bug resolutions on track by organizing sprints, working after hours to ensure stable builds, and attending daily SCRUM. From September 2013 to April 2014 (8 months) Greater Seattle AreaSoftware Test Engineer @ - Quality Assurance test engineer for the Android app "Swype" in Nuance's mobile division. - Manual testing on the Swype keyboard app for OEM delivery for North American, European, and Asian markets. - Test lead of Swype configuration web deliverables for OEM clients and Google Play. - Functional, performance, integration, accessibility, compliance, regression and localization testing. - Created & refactored test cases for both the Swype app and configuration websites. - Test automation with Android Monkey and internal scripting tools. - Owned multiple areas of test for 6 development life cycles. - Coordinated with PMs, developers, and leads for weekly point releases. - Member of bug triage and Scrum for our Research & Development branch. - On boarding responsibility for all newly hired test engineers. From August 2012 to September 2013 (1 year 2 months) Greater Seattle AreaWebsite Design @ - Established GoDaddy account and website configuration. - Worked with client to define site requirements. - Built website using provided interface. - Manually tested web sites across browser matrix to verify functionality. - Created, refactored, and ran test cases on each new version. - Regularly checking for error codes with html debuggers - Continued online and customer support after project completions. From March 2011 to August 2013 (2 years 6 months) Greater Seattle AreaSoftware Test Engineer @ - Test environment setup and troubleshooting. - Wrote the test plan and design. - Manual verification of style sheet compliance. - Defect reporting and regression testing. - Manual testing of webpage controls. - Performance testing of page load times. - Troubleshooting using multiple html debuggers across a wide browser matrix. - Verified website error handling with Fiddler From September 2009 to June 2012 (2 years 10 months) Greater Seattle Area

Software Test Automation @ University of Washington From 2013 to 2014 Web scripting @ Bellevue Community College From 2010 to 2011 3D Animation and Design @ Lake Washington Institute of Technology From 2005 to 2009 Alex Hayward is skilled in: Software Quality..., Mobile Applications, Mobile Devices, HTML 5, JIRA, Quality Assurance, Black Box Testing, Testing, Test Cases, Test Case Generation, Test Automation, Scrum, CSS, JavaScript, Android, Localization Testing, Java, Python, Test Planning, Jenkins, TestLink, Accessibility Testing, Usability Testing, Performance Testing, Regression Testing, Integration, Manual Testing, Software Engineering