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Alex Dyke

Programme Portfolio Lead (IT Risk Remediation & Line of Business) @ UBS

Group Head of Information Security Risk Management at Bupa

High Beach, Essex, United Kingdom

Ranked #1,293 out of 25,860 for Programme Portfolio Lead (IT Risk Remediation & Line of Business) in United States

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Alex Dyke's Email Addresses & Phone Numbers

Alex Dyke's Work Experience


Programme Portfolio Lead (IT Risk Remediation & Line of Business)

February 2015 to Present

London, United Kingdom

Barclays Investment Bank

Programme Manager

December 2013 to January 2015

London, United Kingdom

Standard Chartered Bank

Global Head, Ecommerce Production Support Services (PSS)

November 2011 to March 2013

London, United Kingdom

Alex Dyke's Education

Birkbeck, University of London

MSc eCommerce (Economics & Technology)

2000 to 2001

Birkbeck, University of London

PgDip e-Commerce

1999 to 2000

University of East London

MSc Business Information Systems.

1995 to 1997

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About Alex Dyke's Current Company


Infrastructure Services Portfolio Programme Manager with Senior Stakeholder engagement across all UBS Technology CIOs. Managing approx 30 Programme Managers and numerous PMs to deliver multi-year Programmes Managing Global Portfolio that includes IT Risk Remediation Programs for End of Life, OS Patch Management, Network Security, Technology Standards & Compliance, Media Protection, Exchange and Lync Global User Migrations. Also...

Frequently Asked Questions about Alex Dyke

What company does Alex Dyke work for?

Alex Dyke works for UBS

What is Alex Dyke's role at UBS?

Alex Dyke is Programme Portfolio Lead (IT Risk Remediation & Line of Business)

What is Alex Dyke's personal email address?

Alex Dyke's personal email address is al****[email protected]

What is Alex Dyke's business email address?

Alex Dyke's business email address is l****[email protected]

What is Alex Dyke's Phone Number?

Alex Dyke's phone +44 ** **** *302

What industry does Alex Dyke work in?

Alex Dyke works in the Hospital & Health Care industry.

About Alex Dyke

📖 Summary

Operational Management & Excellence • Exposure to complex and rapidly changing technical environments, and can leverage knowledge and experience of delivering infrastructure services (E-business / eCommerce / Web services, server, network, messaging, desktop) within financial institutions. • Proven record of achievement in the management and delivery of global IT services utilising Prince2 and ITIL frameworks. • Able to deliver genuine long-term and sustained development for multi-disciplinary global teams. • Implementation and management of qualitative and quantitative KPIs that demonstrate service improvement or support investment. • An articulate, confident and persuasive team-builder who motivates to achieve exceptional performance. • Developing relationships with internal technical or business teams, senior management and 3rd party vendors. • Budgetary management for run and build streams in multiple financial institutions. • Exposure to multiple asset classes within Investment Banking and Investment Management. Project Management & Delivery • Extensive programme and project skills, using Prince2 to effectively execute in demanding, dynamic financial institutions. • Full lifecycle experience with mid to large-scale global projects. • Budget responsibility, with experience in preparing and presenting budgets to senior management or C Level Executives. • Managed operational risk and acceptance for projects within multiple financial institutions.Programme Portfolio Lead (IT Risk Remediation & Line of Business) @ Infrastructure Services Portfolio Programme Manager with Senior Stakeholder engagement across all UBS Technology CIOs. Managing approx 30 Programme Managers and numerous PMs to deliver multi-year Programmes Managing Global Portfolio that includes IT Risk Remediation Programs for End of Life, OS Patch Management, Network Security, Technology Standards & Compliance, Media Protection, Exchange and Lync Global User Migrations. Also accountable for Line of Business Portfolio. These Programs are requested and funded but require Infrastructure Services Programme / Project Management expertise. These include Programs that cover Regulatory / Compliance, Transformation and Technology Solutions From February 2015 to Present (11 months) London, United KingdomProgramme Manager @ IB Technology Control Programme Portfolio: Security & Data Confidentiality, Regulatory Change, Privileged Access (infrastructure and applications) Coordinating delivery across multiple Business Units and Cross Functional Shared Services Teams to deliver Programs aligned to the Group Technology Risk Frameworks From December 2013 to January 2015 (1 year 2 months) London, United KingdomGlobal Head, Ecommerce Production Support Services (PSS) @ • Ecommerce Production Support provides an end to end Support service for all Ecommerce applications globally for Trading, Sales and External Clients. • Managing global support team in London, Singapore, Dubai and New York for eFX ( and eRates (Marketview ION) platforms. • Primary contact for all Ecommerce IT issues, with exposure to global stakeholders / Business teams on a daily basis. • Collaborate with other Technology teams to ensure projects are delivered in a supportable framework. • Incident & Problem Management – Ensuring all issues are captured, managed and resolved in a timely manner. Focusing on identifying and resolving thematic service issues. • Change & Release Management – Ensure adherence to SCB policy and adopt a best practice approach for testing, approval, and releases. Focusing on reducing release life-cycle and reducing post deployment service disruption. • Systems Capacity & Performance – Ensure sufficient capacity is maintained on all systems provided for stability and growth. Manage event monitoring to accurately reflect system health. • Business Continuity – Delivering solutions to ensure systems are available in a BC scenario. This includes application level resiliency. • Vendor Management – Ensuring licensing and vendor support arrangements are managed effectively. • Leading mini projects to perform Non Code Dependant upgrades (i.e. vendor upgrades, service improvements, software patching or upgrades). From November 2011 to March 2013 (1 year 5 months) London, United KingdomProgramme Manager, Global Information Security (GIS) @ Global Information Security (GIS) Programme Manager– Vice President (Sep 2011 – Nov 2011) • Programme Management for CIGLS streams for Privileged Access, IT Security and Logical Access Management. As major technology change programmes, the work streams must meet or exceed requirements (on time / within budget / in line with business targets) • Produce comprehensive progress reports for project status, major risks and issues, scope changes, resource changes and milestone progress. • Identify and engage all key stakeholders / resources to ensure there is then required motivation to complete assigned tasks within the parameters of the project plan. • Using facilitation, communication and leadership skills to chair project meetings to track business, operational or technical issues, ensuring minimal impact to project progress. • Operate as a subject matter expert for aspects of information security and associated governance or control processes. • Liaise with various stakeholders utilising communication and influencing skills. • Provide governance & security assurance/advice, helping to ensure security posture is commensurate with business risk. From August 2011 to November 2011 (4 months) London, United KingdomHead of Global Technology Infrastructure and Services (GTIS) Risk Programme @ • Responsible for global technology risk and governance programmes across global infrastructure and applications. • Provide portfolio reporting to Senior IT Management on progress against audit deliverables and compliance projects. • Programme Management for Group risk streams for IT Security, Logical Access and Unsupported Infrastructure and Applications. • Manage Technology Obsolescence Governance and Reporting across Infrastructure and Application Teams. • Global delivery of risk and control assessments (RCA), track gaps and ensure SOx regulatory controls are effective. • Manage GTIS engagement for all internal and external Audits. • Manage Global Risk Register for Production Risks • Global risk assessments, identify opportunities to improve processes and controls; accountable for ongoing programme to improve security and information integrity. • Using criticality / risk methodologies promote, advocate and implement 'fit for purpose' policy, strategy, process or control solutions. • Development and introduction of risk, security and control standards; provide sustainability using regular review cycle. • Global internal consultancy remit for risk and control issues. From February 2010 to August 2011 (1 year 7 months) Head of Web Services @ • Multi-disciplinary Web Support Team (16 staff), encompassing global Web and Security infrastructure. • Technical ownership of approx 60 technologies across 120 internal / external services for 25,000 users. • Manage full hosting support lifecycle for 1800 websites running on 800 hosts. • Manage core services (DNS / NTP / LDAP) including / • Budgetary Management (£5m), including review and negotiating IT supplier contracts and service agreements. • Develop and enhanced relationships with Senior Business Heads to improve the current service offering. • Technical strategy and associated roadmap to optimise support, deliver service improvement / cost efficiencies for technologies, vendors or support team. • Management of all Web Services Audit deliverables. • Define and implement appropriate IT standards, metrics and relevant efficiencies. • Managing high-profile issues, including those categorised as “Major Incidents”. • Ensure continued development of team skill sets to accommodate changing priorities and deliverables. • Ensure engineering team activities are properly aligned to service priorities. • Provide management co-ordination and escalation for IT wide events (e.g. data centre power down / DR tests). • Won CIO Award for the development and implementation of a bespoke Global DNS Management Toolset From October 2006 to February 2010 (3 years 5 months) Operational Readiness Project Manager @ • Responsible for the management of technical projects throughout the project lifecycle. • Provided overall direction for establishing project requirements, priorities and deadlines. • Establish roles and responsibilities, then allocate and coordinate resources across one or more projects. • Budgetary management for assigned project(s), tracks progress against plan(s), adjusting resources / priorities as required. • Establishes reporting and communication plans for business streams / regions / support and technology groups. • Prepares and presents progress reports for Senior Management. From May 2006 to October 2006 (6 months) Head of Infrastructure Support @ • Global 24x7 support responsibilities for global business applications and infrastructure services. for c3500 users (40 staff across server, desktop, iSeries, messaging, SAN, VOIP & data networks, IT Service Desk, eCommerce, System Administration functions). • Budgetary Management (£25m), including review and negotiating IT supplier contracts and service agreements. Participate in the formulation of the annual operating plans / capital budgets, manage to forecasts. • Provide leadership to ensure best practice cost and efficiency benchmarks for IT service management and delivery. • Defining and implementing highly integrated and collaborative metric focused service models within a global, distributed environment. Balancing the needs of production support with delivering key projects on time / budget. • Accountable for policy, standards and processes to ensure the integrity, availability, and performance of IT infrastructure services. The infrastructure environment incorporated 300+ servers, SAN, and over 3500 end-users globally. From 2004 to 2006 (2 years) Application & Infrastructure Support Team Leader @ • Responsible for 24 x 6 Internet trading applications support (Autobahn FX, Autobahn FI+, Autobahn, ExchangeLink, dbbonds) hosted on . • Provided technical troubleshooting & deployment for proprietary trading floor applications (pricing / deal entry / trader settlement). • Provided technical support for directly connected clients and exchanges (CME / SFE / FXAll). • Project management, vendor / third party or outsourcer co-ordination. • Primary technical support contact for external clients and internal trading desks. • Provided support for pre and post system release / upgrades. From 2001 to 2004 (3 years) E- Business Technology Service Manager @ • Managed 17 resources within Helpdesk, 2nd Line Support & Client Deployment teams. • Responsible for deployment and support of equities trading floor applications to internal users / external clients • Responsible for MS ClientLink support (electronic trading, file submission or MIS) - . • Project Management (internal / external application and infrastructure), vendor / third party or outsourcer. • Offered advice and guidance to Morgan Stanley clients (primarily hedge funds) regarding technical issues / strategies / Prime Brokerage Trade File submission. From 2000 to 2001 (1 year) Network Engineering Services Manager @ • Managing a team of 8, responsible for AGL network and security infrastructure (4,500 users), Aon Web Services and security infrastructure (12,000 users) From 1999 to 2000 (1 year) Senior Consultant @ • Consultant / project manager for investment banks or financial services organisations From 1998 to 1999 (1 year) UK Network Manager @ • Managed technical support & projects (7 staff) to provide all IT services for 650 desktop and mobile users. • Budget management, project management, team development, recruitment, defining & maintaining SLAs. From 1994 to 1998 (4 years) MSc, eCommerce (Economics & Technology) @ Birkbeck, University of London From 2000 to 2001 PgDip, e-Commerce @ Birkbeck, University of London From 1999 to 2000 MSc, Business Information Systems. @ University of East London From 1995 to 1997 BA, Economics / Business Management and Administration @ University of Leeds From 1991 to 1994 Trinity Catholic High School Alex Dyke is skilled in: ITIL, PRINCE2, CISA, Information Technology, Project Management, CISSP, Network Security, Management, CISM, Training, Budgets, Business Planning, Programme, Web Technologies, Professional Experience

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In a nutshell

Alex Dyke's Personality Type

Introversion (I), Sensing (S), Thinking (T), Perceiving (P)

Average Tenure

1 year(s), 7 month(s)

Alex Dyke's Willingness to Change Jobs



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