Alec Campbell's Email & Phone Number
Strategy Development, Operations, & Business Development in Higher Education and eLearning
Alec Campbell's Work Experience
Head of the Digital Transformation/Digital Marketing Practice
November 2017 to September 2019
American University in Bulgaria
Professor - Digital Marketing and Entrepreneurship
July 2016 to April 2017
Digital Marketing and Business Development Consultant
March 2004 to December 2015
IBEX | Global
Vice President of Client Services and Inside Sales
July 2012 to July 2015
Alec Campbell's Education
University of Delaware
BS, Economics, MIS
University of Glasgow
Wharton School of Business
MBA, Finance, Operations
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About Alec Campbell's Current CompanyupGrad
Provide advice on curriculum development for online MBA, recruit global faculty, and advise on program delivery. Provide advice on curriculum development for online MBA, recruit global faculty, and advise on program delivery.
Frequently Asked Questions about Alec Campbell
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Alec Campbell works in the Marketing and Advertising industry.
About Alec Campbell
Head of the Digital Transformation/Digital Marketing Practice @ EMERITUS Responsible for ensuring operational and customer experience excellence for a portfolio of online executive education courses. The courses were delivered online in conjunction with top faculty from the Wharton School, Columbia University, MIT, Berkeley Haas, and Kellogg School of Management.• Managed the delivery of over 40 courses with annual revenue of >$12 million• Recruited and hired ~30 new course facilitators to support participant learning• Created collaborative teams to drive improvements in course quality• Achieved an NPS between 50 and 75 for all courses in the portfolio• Redesigned courses to improve the efficiency of delivery and course quality• Recruited multiple industry experts as guest speakers to bridge the gap between course theory and practical application• Implemented new standards for faculty and guest speaker webinars, leading to significant improvements in CSAT feedback scores• Collaborated with technology team to find, test, and implementing new tech solutions partners to support delivery and course quality From November 2017 to September 2019 (1 year 11 months) RemoteProfessor - Digital Marketing and Entrepreneurship @ American University in Bulgaria Designed and taught the first digital marketing course offered at the American University in Bulgaria. I also taught an entrepreneurship course with students starting actual businesses during the course. Wrote a grant proposal which was approved by USAID resulting in $300,000 in funding for the purchase of equipment and software to support new technology initiatives at AUBG. From July 2016 to April 2017 (10 months) Blagoevgrad, BulgariaDigital Marketing and Business Development Consultant @ Self-Employed Develop and implement digital strategies for increasing global brand awareness and driving customer acquisition. Work with a variety of clients ranging from startups and growing SMBs to multinational corporations and major universities.Client work included business development and growth strategy for Yodle.com (sold to Web.com for $350 million), business development for BuySafe.com (raised $35 million in funding), student recruitment marketing for the University of Delaware (award-winning project to increase global brand awareness and international student applications), digital marketing strategy for Nanotronics (raised $50 million in venture funding to date), and business development for Wordtracker, a data analytics company located in London UK. From March 2004 to December 2015 (11 years 10 months) GlobalVice President of Client Services and Inside Sales @ IBEX | Global Built and managed Apple’s largest outsourced technical support program in North America. I took a 3 site, 850 person operation and grew it to 5 sites and 2,000 employees in 3 years, raising annual recurring revenue for my company from $25 million to $65 million in the process. During my tenure, I orchestrated a 10-week performance turnaround of a failing site leading to what the client termed “the most rewarding site visit in my 25 years in the business.” On top of that success, we gained 2 new sites and several new lines of business leading to a 260% increase in annual account revenue, making IBEX Global Apple's leading technical support vendor in North America. From July 2012 to July 2015 (3 years 1 month) Boulder COupGrad expert @ upGrad Provide advice on curriculum development for online MBA, recruit global faculty, and advise on program delivery.
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In a nutshell
Alec Campbell's Personality Type
Extraversion (E), Intuition (N), Feeling (F), Judging (J)
4 year(s), 5 month(s)
Alec Campbell's Willingness to Change Jobs
Open to opportunity?
There's 87% chance that Alec Campbell is seeking for new opportunities