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Albert Abedi

Software Consulting Intern @ AirWatch by VMware

Albert Abedi Contact Details

Location:
Atlanta, Georgia
Work:
Software Consulting Intern @ AirWatch by VMware
Research Assistant @ Botchwey Lab at Georgia Tech and Emory
Education:
About:

Software Consulting Intern @ • Developed an SOP and training process for a new Zendesk application for the support team, and trained employees on how to use the tool; performed smoke testing, and made feature requests to software developers to tailor it to the agent’s needs • Designed reports to track the support team’s efficiency in Excel, 

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