Account Manager - Retention
January 2015 to Present
Begbies Traynor - Red Flag Alert
National Account Manager
November 2013 to Present
Sales and Account Director
2008 to 2012
Cape Town Area, South Africa
Wescot Credit Services
Key Account Manager
2004 to 2007
Hull, United Kingdom
Sales Manager Major Accounts
2002 to 2004
Manchester, United Kingdom
Business Development Executive, Global Risk Solutions
2002 to 2004
What company does Alan Badenhorst work for?
Alan Badenhorst works for Vitality UK
What is Alan Badenhorst's role at Vitality UK?
Alan Badenhorst is Account Manager - Retention
What industry does Alan Badenhorst work in?
Alan Badenhorst works in the Financial Services industry.
A strategic Sales Account Director/manager with successful experience across differing vertical sectors. At ease operating from board to individual team members within both customer and internal environments. A hands on Account Manager who enjoys a credible client-focused based reputation whilst maintaining a keen commercial focus on employer’s business drivers. Direct and tenacious as expected, with a positive and dynamic approach. Strong interpersonal skills and a continuing desire for self-improvement and success. Currently looking to draw on transferable experience, skills and sales success, in a fresh environment with new goals and objectives. Recently also been involved in economic forecasting in various financial sectors with regards to future economic and cultural performance.Account Manager - Retention @ From January 2015 to Present (1 year) National Account Manager @ From November 2013 to Present (2 years 2 months) United KingdomSales and Account Director @ Bondit was a start-up company in 2007 that was a mortgage provider (broking to the banking industry into a required specified market segment) and subsequently also became an insurance provider to take advantage of our primary business focus. We were a small company that initially outsourced most of our secondary (insurance bolt-ons, re-financing, debt collecting etc) business to dedicated companies. As we grew and increased the size of our book we then purchased, secured and grew our secondary streams of business. Whilst at Bondit the business grew tenfold and although not a large company by today’s standards, we retain a good percentage of a specialised market in South Africa. We managed to grow our secondary streams (insurance sales) to the point where it became our primary source of revenue. Responsibilities for the Noland Group included (but certainly weren’t limited to) – • Sales to the banking and finance sector • Sales reporting (targets, forecasts, product and relationship management, both internally and externally) • The design and implementation of an overall risk management process for the organisation • Later, management of a sales team in order to facilitate product and revenue growth From 2008 to 2012 (4 years) Cape Town Area, South AfricaKey Account Manager @ Identifying sales opportunities in line with growth targets was my primary focus and objective. Within Wescot’s business solutions environment, the role encompassed sales and development of key relationships within the client base. Clients managed sat across financial sectors with combined business registration values exceeding £367 million per annum. Responsibilities included: • Develop new business (contingent debt) opportunities and relationships. • Implement collection strategy dependant upon client requirements, working alongside the operations team to ensure client and business expectations are delivered and met (for both bought and contingent debt) • Collate and deliver tender documents within deadlines • Delivery of debt purchase contract and pricing details to clients. • Develop and grow an existing blue chip business client base • Manage and co-ordinate client expectations and requirements to enhance a ‘partnership approach’ as opposed to service provider relationships. Achievements: Growth of 40% of current portfolio business volumes in the previous 18 months Successfully purchased £153m worth of one-off and forward flow debt Implemented a ‘partnership approach’ with clients to develop and understand their debt management requirements (thereby creating further sales opportunities). Identified cross selling that allowed the profitable growth of both the clients and business introduction of longer contract notice periods (where possible) to ensure greater business stability. Clients: Barclays Group, Aktiv Capital, Norwich Union, Abbey National/Santander, GE, The Co-operative From 2004 to 2007 (3 years) Hull, United KingdomSales Manager Major Accounts @ Implement a new major account service strategy to retain and grow current portfolio To actively manage and develop a defined portfolio of client accounts, utilising best practice in terms of servicing and renewing, utilising negotiating and influencing skills both internally and externally to achieve and exceed retention targets. Actively promote products and services maximising the company’s ability to grow profitably Co-ordinate individual departments (that operate independently of each other) to enhance the customers lead product to facilitate increased cross-selling, revenue and customer retention. Achievements: Introduction of a service strategy that has now been implemented across the business due to it’s success. Strategic account retention increased from 67% (2002) to 91% (2003) – 104% 2004 Introduction of innovative two year offerings to strategic accounts allowing increased service capabilities and client retention. As with previous positions, my ability to build solid relationships (through in depth knowledge and understanding of clients business, thus being able to provide suitable solutions to their needs) with Strategic Customers has facilitated the continued growth in this sales and renewal arena. From 2002 to 2004 (2 years) Manchester, United KingdomBusiness Development Executive, Global Risk Solutions @ Selling global risk solutions to corporate/blue chip clients Building and maintaining a client base through cold calling to decision-makers such as FD’s, MD’s and CEO’s Scoping proposals for products, including mortgage indemnity solutions, trade credit, contingency insurance and credit enhancement. Providing alternative methods of risk transfer beyond the boundaries of traditional insurance. Achievements: Sales efforts in my role as business development executive resulted in the team exceeding target for the first time in five years. This also saw the introduction of two new products that enabled the company to build and retain an impressive list of private banking clientele. My ability to understand and interpret the clients’ needs and to think laterally enabled me to develop innovative products that matched the client’s requirements. I developed close working relationships with our clients and this gave us an advantage over our competitors, resulting in an increase in sustainable business relationships. From 2002 to 2004 (2 years) South African College SchoolWesterford High School, Cape Town Alan Badenhorst is skilled in: Forecasting, Data Analysis, Microsoft Excel, Analysis, Financial Analysis, Microsoft Office, Process Improvement, Customer Service, Business Analysis, PowerPoint, SAS, Risk Management, Management, Business Development, New Business Development, Relationship Management, Sales, Banking
Extraversion (E), Intuition (N), Thinking (T), Judging (J)
2 year(s), 4 month(s)
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