Ajinkya Shah's Email Addresses & Phone Numbers

📖 Summary

Whilst working in the Telecom Consulting for 7+ years previously, has been part into various Customer facing roles for Business Systems Transformation & Migration, New Product Launch, Business Process Improvement, System Deployment and Knowledge Transition programs& projects. Specialties : - E2E Delivery Management - E2E Service Design & Business Process Consulting (Design, Improvement). - E2E Solution Design - Business Analysis (requirement Capture for System Design)Business Consultant @ Project : BASE Company - Role - Business Consultant Worked on a huge Transformation Program that primarily involved the convergence of BASE company Retail and Wholesale IT stacks. • Identified the key stakeholders in project, captured & documented business requirements, created user stories and use case diagrams. • Performed functional analysis of Ericsson – CBiO solution ( BSCS, EMA,EMM, Charging System) and mapped the requirements against the out of box capabilities in order to identify gaps. • Captured, designed and documented End to End “AsIs” Fulfillment, Assurance and Billing Business processes. • Structured “ToBe” processes using ARIS tool, presented & sold the improved business process to stakeholders by communicating effectively Project : BASE Company - SPARK Program for Improvisation of Network Operations Role - Business Consultant - Captured and analysed the Business processes and requirements. Worked on gaps assessment and identified the pain points in the Network Operations. From September 2014 to Present (1 year 3 months) Brussels Area, BelgiumSenior Consultant @ Project : British Telecom (Business) - New Product Launch Role - E2E Delivery Manager / E2E Service & Solution Design - Managed the E2E delivery of the solution, tracked progress and ensured the deliveries aligned with the product launch timelines. - Designed the Service Fulfillment, Assurance and Billing processes for the new product-cloud based service to be launched. - Captured the business requirements, defined the business scenarios, use cases and established the E2E system architecture & solution, identified the high level system impacts, created the requirements and briefed them to the System designers - Worked with the Product owner to create and update the Business case for the product launch. - Created buy-ins at various business stakeholder levels including Operational Heads, Portfolio Architects, Product Owners and Customer Experience Heads. Project: British Telecom (Wholesale) – T2R E2E Solution Design Consulting Role: Project Lead for T2R Broadband This assignment involved working and leading on key projects in Broadband area like 20c Systems Transformation, Neo- Autofix Migration, Emp Mitigation and Consumption, Self serve functionality and many more. - Lead the team of 5 E2E designers in Broadband POD (IP Stream, DataStream, WBC, FTTX, FTTP). - Manage resource allocation for each release, actively participate in triage and shaping, handle stakeholder and designer queries, track design delivery and ensure timely completion of designs for all the scenarios in each release. - Captured the Business requirements & goals from various stakeholders and understand their priorities. - Defined the high level solution & document the E2E High Level Solution Design Document for the T2R Business processes. - Lead design CFT workshop and work collaboratively with various stakeholders for issues resolution and design conformance. - Link with Business and Technical Delivery teams ensuring successful release cycles. From July 2012 to September 2014 (2 years 3 months) London, United KingdomSenior Associate Consultant - Telecoms @ Project: British Telecom (Wholesale) – T2R E2E Solution Design Consulting Role: Project Lead for T2R Broadband (Copper &Fiber) - Lead the team of 3 E2E designers in Broadband POD for Copper products (IP Stream, DatStream, WBC). - Manage resource allocation for each release, actively participate in triage and shaping, handle stakeholder and designer queries, track design delivery and ensure timely completion of designs for all the scenarios in each release. - Along with leading the team, also work as an E2E designer on some scenarios in each release. - Capture the Business requirements & goals from various stakeholders and understand their priorities. - Define the high level solution & document the E2E High Level Solution Design Document for the T2R Business processes. - Lead design CFT workshop and work collaboratively with various stakeholders for issues resolution and design conformance. - Conduct design walkthroughs with Stakeholders. (CE Lead, Product Line, Operations, Platform Architects). - Link with Business and Technical Delivery teams ensuring successful release cycles. From July 2011 to July 2012 (1 year 1 month) Business Analyst - Research Projects in Digital healthcare for NHS @ Project 1: Tele-CARE Prepare a business case for creating a Tele-Computer Assisted Rehabilitation Environment (Tele-CARE) for stroke patients. - Perform literature review and identify the existing rehabilitation methods involving - Design use case scenarios and present them to the stakeholders for sign off. - Design a solution to be proposed in the business case and identify the technical requirements for the same. - Perform cost benefit & socio-economic analysis of the proposed solution proposing the creation of transformed Tele-CARE. Project 2: RFID-Kanban (Aug 10 – till date) Design, develop and implement an Information System - RFID Kanban (Inventory Management) system for reliable and waste free hospital ward supply chain. - Mainly involved in end user engagement for understanding the as is process, data gathering and fact finding. - Perform some development of the application using .Net and MS Sql Server 2008. - Organize, facilitate and participate in workshops with stakeholders for requirement capture and project review. From September 2010 to July 2011 (11 months) Coventry, United KingdomProcess Designer / Assistant Business Analyst @ - Mapped & modelled ‘As Is’ and structured improved ‘To Be’ business processes in areas of CRM, Service Delivery, Billing & Trouble to Resolve with realised improvements. - Gathered functional requirements from end users, customers, etc. & translated those into detailed requirements and performed activities like analysis, fact finding. - Carried out due diligence for different operational processes CRM, Billing, Customer Service & Service delivery in Telecom. - Analyzed the existing processes, identified issues, redundancy, impacts on Operations Efficiency & Customer Experience. - Quantified business benefits, suggested hypothesis and created Business cases accordingly. - Performed process re-engineering and suggested automation or outsourcing opportunities for reducing operational costs, cycle time. From July 2007 to September 2009 (2 years 3 months) MSc, Electronic Business Management @ University of Warwick From 2009 to 2010 Bachelor of Engineering, Computer Science @ Shivaji University From 2003 to 2007 HSC, Science @ Willingdon Junior College From 2001 to 2003 Ajinkya Shah is skilled in: Business Process Mapping, Business Analysis, Requirements Analysis, Process Improvement, Six Sigma, Solution Architecture, Pre-sales, Team Management, Telecommunications, ERP, Business Process Design, Management Consulting, Business Process Improvement, CRM, Business Process, Project Planning, Process Consulting