Ahmad Shabazz currently serves as the Global Consumer Experience and Technical Program Management Director for Motorola (Mobility Business Group), a Lenovo company. Ahmad is responsible for global service and repair customer success and technology innovation including operational strategy (SaaS and process improvement), vendor and supplier management, e-Commerce delivery, E2E repair network visibility and call center integration. A thought leader and visionary, enabler of disruptive supply chain solutions and motivator for cross-functional collaboration to deliver strategic initiatives would best describe him. Ahmad’s consistent delivery has been key in Motorola reinventing its service and repair customer success proposition. In January 2015, Motorola’s Customer Service was ranked #3 (tied with Microsoft) in North America among all Mobile device manufacturers, beating out Blackberry, HTC, and LG. In Brazil, Motorola moved from the least desired phone manufacturer in 2013 to the top spot (only behind LG) in 2015. Ahmad's Core Competencies: Operations, Supply Chain Strategy, Customer Success, Reverse Logistics, Technical Program Management, SaaS, Business Process Improvement and Corporate Finance.

Director Mobility Business Group & Customer Care at Motorola Mobility (A Lenovo Company) @ Global service and repair customer success and technology innovation including operational strategy (SaaS and process improvement), vendor and supplier management, e-Commerce delivery, E2E repair network visibility and call center integration. From April 2015 to Present (9 months) San Francisco Bay AreaDirector Operations Strategy and Customer Care at Motorola Mobility (A Google Company) @ Supply Chain From April 2013 to March 2015 (2 years) San Francisco Bay AreaManager @ As the global business and IT consulting company of Hitachi, Ltd., Hitachi Consulting is uniquely positioned with the agility and client-focused approach of a boutique firm combined with the stability and innovation that comes from the Hitachi heritage. Hitachi Consulting’s client base spans a wide range of industries and includes 35 percent of the Fortune 100, 25 percent of the Global 100, and many mid-market leaders. From January 2011 to April 2013 (2 years 4 months) Dallas/Fort Worth AreaSr. Consultant @ Edgewater Ranzal is an Oracle Platinum Partner providing premier consulting services for enterprise performance management (EPM) solutions on the Oracle/Hyperion platform. From January 2010 to February 2011 (1 year 2 months) Manager, Strategy & New Business Development @ TOLD Group specializes in Enterprise Performance Management (EPM) consulting and advisory services. Cross-functional and technical expertise supports industry dominating EPM solutions and pervasive intelligence for our customers. From August 2008 to December 2009 (1 year 5 months) Dallas/Fort Worth AreaSr. Consultant - Strategy & Operations @ Deloitte Consulting is part of the global professional services organization Deloitte Touche Tohmatsu International. It serves clients in nearly 150 countries. The firm offers its clients a selection of service lines that include enterprise applications, human capital, strategy and operations, and technology integration. From July 2006 to July 2008 (2 years 1 month) Finance Leadership Development @ Texas Instruments (TI) designs and manufactures analog technologies, digital signal processing (DSP) and microcontroller (MCU) semiconductors. TI is a leader in semiconductor solutions for analog and digital embedded and applications processing. From July 2004 to July 2006 (2 years 1 month)

MBA, Corporate Finance @ Howard University From 2002 to 2004 B.A., History / Business @ Winthrop University From 1999 to 2001 Ahmad (CX-I) is skilled in: Management Consulting, Planning, Budgeting, and Forecasting, Financial Reporting, Chart of Accounts, Hyperion Planning, Hyperion Financial Reporting Studio, Hyperion Financial Management, Hyperion Enterprise, Business Process Design, Business Process Re-engineering, Corporate Finance, Project Management, Strategy, Cross-functional Team Leadership, Business Intelligence