Sales and Operations Manager @ From October 2013 to Present (2 years 3 months) Dispatcher @ • Receives, records, and distributes work orders to service crews to meet customer requests for service using radio and telephone equipment • Uses the Fuels Automated System (FAS) and electronic database management systems to manage, schedule, and document all activities in support of site operations. • Records service requests, prepares service schedules, dispatches personnel, controls equipment, and documents all site activities. • Recalls employees or implements the contingency plan as appropriate to ensure uninterrupted mission support of multiple simultaneous fuel service operations. • Coordinates all Logistical Requirements to ensure that customer services, supplies, and material requirements are available. • Reviews all receipt; issue, defuel, and fillstand documents for accuracy by compares data against the automated dispatch log. • Prepares records, reports, and other documents relevant to product inventory, receipt, and issue to ensure account accuracy. From September 2011 to May 2013 (1 year 9 months) Concierge @ Prepares aircraft for flight and customer acceptance Responsible for quality assurance and delivery of aircraft catering Arranges for customer travel, hotel reservations, auto rental, entertainment and other varied requirements Following radio and dispatcher protocols Assist crew and passengers with luggage, transport and special requests Connects ground support equipment for air conditioning, heating and power Provides shuttle service to airport, hotels and restaurants Observes all safety, environmental and general housekeeping rules and policies From September 2011 to November 2012 (1 year 3 months) Attractions Attendant @ Enthusiastically welcoming guests as they approach the attraction Screening guests for appropriate attire, requisite height, and special access information. Maintaining a clean work environment and monitoring immediate area for trash. Loading and unloading attractions and checking ride restraints and lap bars. Providing safety instructions and ensuring compliance with all policies and procedures. Delivering narrations by speaking in front of large groups of guests when required, and employing words, phrases, and props that evoke the storyline of the attraction. Assisting in the evacuation of the rides and shows in the case of a downtime. Interacting positively with guests in a friendly and courteous manner. Understanding and actively participating in Environmental, Health and Safety responsibilities. From September 2008 to August 2011 (3 years)

Bachelor of Science, Public Administration @ Florida International University From 2011 to 2013 University of Central Florida From 2008 to 2011 Miami Dade College From 2006 to 2008 Adrian Lorenzo is skilled in: Tourism, Aircraft, Flights, Airports, Hotels, Quality Assurance, Logistics