MRes, Human Computer Interaction and Digital Media @
University of Newcastle-upon-Tyne
In early 2014 year I graduated from Makers Academy where I gained a deep understanding of building web applications from the ground up. I'm experienced with Agile and Lean Startup principles. In 2012 I was accepted to one of Europe’s top startup accelerators, ignite100. I secured investment from IP Group (FTSE 250), Northstar Ventures, Green Lane Capital
In early 2014 year I graduated from Makers Academy where I gained a deep understanding of building web applications from the ground up. I'm experienced with Agile and Lean Startup principles. In 2012 I was accepted to one of Europe’s top startup accelerators, ignite100. I secured investment from IP Group (FTSE 250), Northstar Ventures, Green Lane Capital and Angel investors. In 2012, I was also selected for the Creative Pioneers programme, supported by the IPA (http://www.ipa.co.uk) and Ministry of Culture.
Senior Customer Experience Associate @ Final decision maker in CX team for sales, handling complaints, mechanic recruitment, creating training documentation for new CX roles in the company, and assisting the product development through continual insight-gathering. From June 2015 to Present (7 months) London, United KingdomCustomer Experience Associate @ First contact with customers, via phone, email, and live chat. Included complaint-handling, mechanic recruitment, interviewing and onboarding/training new starters. I also worked 2 days per week to gather customer insight through UX research, and use this to develop the product. Intimately involved with the production of the current version of the website. From December 2014 to June 2015 (7 months) Founder and CEO @ Askadev matches novice coders with experienced help, to collaboratively solve problems, one on one. The interest in Askadev.com has been overwhelming, we had over 1000 signups in just 24 hours and made it on to Hacker News (top 10) and Reddit’s front page.
Product Management, Market Research, Marketing and Communications, Partner Management, Customer relations (daily interviews in order to develop the service with user feedback) and presenting and pitching. From April 2014 to May 2015 (1 year 2 months) London, United KingdomWeb Developer in training @ Makers Academy is a highly-selective, 12 week, full-time program that teaches web development. I attended to gain a deep understanding of building web applications from the ground up.
• Principles followed: Agile, Object-oriented Programming (OOP) and Test-driven development (TDD)
GitHub: http://goo.gl/Z047ea From January 2014 to April 2014 (4 months) London, United KingdomGrowth Hacker @ From June 2013 to December 2013 (7 months) Founder @ The fastest route to the best candidate
Credible is an extensive online platform for businesses to promote their vacancy to thousands of job boards, giving them maximum reach for minimum spend. It’s a self-service recruitment tool that automatically establishes a candidates relevancy to a job vacancy by using our intelligent algorithm and industry- specific tests. Our complex engine is quick and accurate assessing job knowledge, skills and personality, so companies can deal with a high volume of applications quickly and accurately. Credible matches the very best candidates for the position, getting you straight to the best. From July 2012 to June 2013 (1 year) Newcastle upon Tyne, United KingdomAccelerator programme for technology start-ups @ ignite100 is an intensive 14 week mentorship-led accelerator programme for start-ups with seed capital (up to £100,000 per team), office space, workshops, travel and mentoring based in Newcastle-upon-Tyne in North East England. Founders enjoyed extensive support from the city, its entrepreneurs and angel investor networks. Teams also spent time in New York and London. From September 2012 to December 2012 (4 months) Newcastle upon Tyne, United KingdomStrategy Consultant @ Devised market entry strategy's for technology startups From July 2011 to August 2012 (1 year 2 months) Newcastle upon Tyne, United Kingdom
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