Program Architect at Salesforce.com
Shrewsbury, Massachusetts
Wipro Technologies
Project Lead
October 2006 to February 2008
Westborough, MA, USA
Wipro Technologies
Project Engineer
January 2004 to October 2006
Hyderabad Area, India
Tenth Planet
Analyst Programmer
February 2003 to January 2004
Chennai Area, India
Salesforce
Program Architect
athenahealth
Lead Salesforce Solution Architect
June 2019 to November 2019
Watertown, MA
Dell
Salesforce Solution Architect (Service Cloud)
February 2017 to June 2019
Southboro, MA
Dell
Salesforce Developer Lead
March 2015 to November 2016
Southboro, MA
EMC
Principal Application Developer
April 2011 to March 2015
United States
EMC
Sr. Application Developer
April 2008 to April 2011
Westborough, MA , USA
Dell
Salesforce Solution Architect (Sales Cloud)
November 2016 to February 2017
Southboro, MA
📖 Summary
Project Lead @ Wipro Technologies From October 2006 to February 2008 (1 year 5 months) Westborough, MA, USAProject Engineer @ Wipro Technologies From January 2004 to October 2006 (2 years 10 months) Hyderabad Area, IndiaAnalyst Programmer @ Tenth Planet From February 2003 to January 2004 (1 year) Chennai Area, IndiaProgram Architect @ Salesforce Lead Salesforce Solution Architect @ athenahealth From June 2019 to November 2019 (6 months) Watertown, MASalesforce Solution Architect (Service Cloud) @ Dell . Architect Field Scheduling and Dispatch using Salesforce Field Service Lightning module.. Architect Salesforce Dispatch integration with Click Software.. Provide Roadmap for moving from Legacy CRM solutions to Salesforce Lightning Service Cloud.. Design complex integrations between external systems for Master Data, Routing and reporting.. Design the integration for parts and time debriefs to external systems. . Architect non agent case creation process using standard API. . Architect Bulk Case and Work Order creation process. . Design Case creation and collaboration for Service Cloud using Flow and Lightning Components. From February 2017 to June 2019 (2 years 5 months) Southboro, MASalesforce Developer Lead @ Dell . Design and develop custom work order dispatch process for a specific business group.. Customize Omni Agent assignment solution for Case, WorkOrder assignment for field agents.. Design the integration with Pega for Case, Work Order routing based on various parameters.. Customize various Service Cloud process using Apex, Lightning Components, Visual force, Process builders, Approval rules and work flow rule management. From March 2015 to November 2016 (1 year 9 months) Southboro, MAPrincipal Application Developer @ EMC • Architect the rewrite of change control and automation application which includes web application based on Spring MVC, Spring web services, Spring batch programs, decision rules system based on FICO Blaze Advisor and database packages & procedures using Oracle 11g & PL/SQL. • Architect the infrastructure design involving Internet facing application architecture, which caters the change control functionality for various users like employees, partners, customers etc.• Design and develop Blaze advisor based rules for 20+ EMC products.• Design and develop batch programs based on Spring batch connecting to various external systems.• Work with Security team for security testing for analysis and implementation of Security scan and fortify scan results.• Provide guidance and maintained the development standards document for code repository, build environments and sprint development. From April 2011 to March 2015 (4 years) United StatesSr. Application Developer @ EMC • Design, Develop & Support Critical Alert parsers for products which use remote support .• Design & Support filtering logic to process alerts to reduce the Service tickets.• Lead the design and development of alert reporting. (SSRS Reporting). • Design and develop Configuration data extract and load functionality for Symmetrix,CLARiON, Celerra and Centera (SSIS).• Created prototype of different data source views and report models involving configuration data.• Design and Develop Report Models, Data Sets. (SSRS)• Convert SSIS Packages from 2005 to SSIS 2008 R2• Finding the compatibility issues in SQL Server 2005 to SQL Server 2008 Migration using SSUA/TFS tools. From April 2008 to April 2011 (3 years 1 month) Westborough, MA , USASalesforce Solution Architect (Sales Cloud) @ Dell . Architect Contract request approval process for VCE Sales Cloud. . Design Opportunity solution for Gated Contract review process. . Customize various Sales Cloud process using Apex, Lightning Components,Visual force, Process builders, Approval rules and work flow rule management. From November 2016 to February 2017 (4 months) Southboro, MA
What company does Abdul Rasheed Ahmed work for?
Abdul Rasheed Ahmed works for Wipro Technologies
What is Abdul Rasheed Ahmed's role at Wipro Technologies?
Abdul Rasheed Ahmed is Project Lead
What industry does Abdul Rasheed Ahmed work in?
Abdul Rasheed Ahmed works in the Information Technology and Services industry.
Who are Abdul Rasheed Ahmed's colleagues?
Abdul Rasheed Ahmed's colleagues are Ekaterina Lavrik, Doug McPhail, Sunil Jose, Rijad Halidovic, Pierre Ernst, Faizi Fakhruddin, Matthew VanTassel, Jason Calvin, Ryan Robertson, and Niranjan Chandarraj
Extraversion (E), Intuition (N), Feeling (F), Judging (J)
1 year(s), 11 month(s)
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