Graduate educated, CISI industry qualified + CFA Level I Candidate and bilingual French professional with 5+ years’ experience in the Investment Management industry I am looking for a position within a team of operation analyst specialized in fund distribution, client reporting, corporate actions, trade settlement, transfer agency oversight or project works.

Relationship Manager - European Funds Platform @ Managing Rebate queries Developing/Maintaining excellent relationship with Fund Houses Arranging & conducting client meeting including contract negotiations Perform Fund availability checks among +35K funds on the platform Management of economic incidences Amendments of Legal agreements Internal & External coordination with different teams such as Legal, Compliance, IT/Operation, Information and Administration Implementation of 2016 MiFID & RDRII From November 2015 to Present (2 months) London, United KingdomClient Services Associate @ 1. Ensures that all client inquiries are responded to within defined service levels and in line with Vanguard standards. Ensures the timely and accurate processing of all transaction requests. Accountable for ensuring that clients receive a level of service appropriate to their needs. Assisting with new client take on and liaising with all interested parties to ensure a smooth on boarding experience. 2. Communicates effectively with clients and third parties keeping them informed of change/issues etc. 3. Able to represent Vanguard in face to face meetings including providing support materials. 4. Liaises with contracted third party on service delivery. 5. Assesses client needs, expectations and behaviours as a basis for recommending service enhancements. Influences strategic initiatives to ensure that Vanguard provides client service that exceeds expectations. Supports continuous improvement initiatives for internal and external processes and services. 6. Ensures that policies and procedures are continually followed and that key business unit indicators are met. 7. Proactively manages internal client relationships (i.e. CRMs, Sales, Legal, Compliance, Operations, Service providers, Fund Financial Services and Systems Integration) to ensure support for clients’ needs. 8. Maintains an appropriate level of Vanguard and industry knowledge including keeping current on Vanguard and policies and objectives. Strong awareness of industry competition, including types and levels of service offered. Reviews client satisfaction measurement results and competitive measures. 9. Manages client data for internal recordkeeping purposes. Produces management information and internal updates on client activity. Escalates appropriately and is risk aware. 10. Participates in special projects and cross-functional teams/initiatives as needed and performs other duties as assigned. From September 2015 to Present (4 months) London, United KingdomTransfer Agency Operations Analyst @ • Millions ££ monthly distribution of dividends to Institutional, Fund Platforms (All funds, BNY, Skandia, FNZ,…) and retails clients via BACS, Foreign Payment and cheques in line with clients’ SLA • Take ownership and resolve queries relating to tax, calculation, Fund types, stock reconciliation… • Set-up BACS production runs and direct debit mandates for Renewal Commission payments • Ownership of clients payment queries from initiation to complete resolution • Process corporate actions such as fund launch/closures, merger, new share class… • Extensive collaboration with internal departments such as dealing, registration, trade settlements, CRM, Client Services, Fund accounting…. and external parties such as auditors, Trustees, fund distributions platforms etc…. • Quality check and supervision of the work of the operations department in Bangalore • Lead process improvement projects and updating/creating procedures • Knowledge and understanding of FSA / HMRC regulatory Environment Achievements: * Successfully lead a project in introducing automation to the production of fund accounting data * Submitted project to automate manual processes that could increase efficiency/save cost & cut time by 80% From July 2014 to July 2015 (1 year 1 month) London, United KingdomOperations Analyst @ • Fund distribution * 250K unallocated cash reduction via daily stock/cash reconciliation + streamlining process * Dramatically reduced errors by using CVs files + save time by using excel macro spreadsheet * Calculating rebates due with Custodian + posting AMC fees into nominees & HNW clients via Pulse * Restructuring funds range for RDR regulatory compliance + designed operations procedure manual * Building strong relationship internally + externally with all stakeholders • Corporate Actions & Client reporting * Processed mandatory class conversions + dividends payments across retail clients * Produced daily cash/stock reporting for portfolio managers using BNY workbench * Produce quarterly investment reporting for HNW retail clients • Trade & Settlements * 100+ daily trade matching using Pulse + trade confirmation using Crest + posting of contract notes * Resolving trade settlements issues liaising with Unit Trust Managers, custodian & fund managers From June 2012 to July 2014 (2 years 2 months) London, United KingdomProject Administrator @ June 2010 – Nov 2010 Williams de Broe – Unit Trust Project Manager, London • Streamlined a £7.5m worth of untapped CIS rebate fees utilizing Pershing/Nexus Fund Distribution Platform and building strong relationship with all stakeholders (IFAs, TA, UTM…) • Renegotiate SLA-s agreements (price, services offering, Reporting materials…) with Pershing + migrating funds into segregated accounts + merging of agency codes • Keeping updated with current regulatory requirements + writing up procedure handbook From June 2010 to November 2010 (6 months) London, United KingdomMiddle Office Client Officer @ JUNE 2007 - JUNE 2010 Natixis Global Asset Management – MO Client Officer, London • Completing a number of reporting and client services functions across a variety of funds (Unit Trusts/OEICs/FCP/SICAV) for the second largest European Fund Distributor • First point of contact for all client queries ranging from Asset valuation requests to cash/stocks reconciliation and corporate actions liaising with Custodians and Transfer Agents • Account opening/closing ensuring that all regulatory requirements are in place (KYC & AML) From June 2007 to June 2010 (3 years 1 month) GSAM @ From 2005 to 2007 (2 years)

DIPLOMA IN INVESTMENT OPERATIONS, Investments and Securities, PASS @ Chartered Institute for Securities and Investment From 2015 to 2015 Master of Science (MSc), Finance and development @ School of Oriental and African Studies, U. of London From 2010 to 2011 postgraduate Diploma, Economics @ The University of Manchester From 2003 to 2004 Maitrise (MSc), Economics, pass @ University of Paris I: Panthéon-Sorbonne From 1998 to 2002 Abdoulaye (MCSI) is skilled in: Operations, Asset/wealth Management, Unit Trust, OEICs, Collective Investment Sc, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Financial Services