Aaron Lucas's Email Addresses & Phone Numbers

📖 Summary

• Demonstrated success in promoting and representing new services to clients • Proven ability to quickly acclimate to new environments and products • Strong capacity to motivate and work effectively with both internal and external customers, including problem identification and resolution Specialties:Rich Media Account Management Technical Account Management Training both in person and virtually Pre-sales demonstrationsAccount Executive - DoubleClick Rich Media @ From January 2010 to Present (5 years 10 months) Account Strategist - DFA @ From November 2007 to December 2009 (2 years 2 months) Channel Outreach Coordinator @ Channel Outreach Coordinator *Presented Movero’s message to various mobile carrier partners, such as Verizon, AT&T and Sprint. This involved travel to the Western half of the United States. *Performed online presentations and product demonstrations to many Original Equipment Manufacturers such as Palm and RIM. *Created and maintained all sales collateral including presentation decks and email campaigns sent to our partners. From June 2007 to October 2007 (5 months) Technical Education Specialist @ Technical Education Specialist * Develop all client facing training manuals and workbooks to use for training on Mediaplex’s MOJO Adserver, Publisher and Mail products * Deliver training in-person and online to domestic and international clients such as eBay and Wells Fargo * Created a schedule of marketing themed Webinars to promote product offerings to existing client base * Maintain training calendar and schedule all trainings in conjunction with Account Management * Act as main training contact for the company including sending out training invites, surveys and follow up communication From January 2006 to June 2007 (1 year 6 months) Adminstrative Projects- CIO @ * Compile necessary information to create monthly reports from company’s Chief Executives * Revised/updated department’s corporate website presence * Act as information source on department’s policies and procedures * Mange a variety of projects, including relocation of Information Technology staff * Support day-to-day functions for the CIO, including travel, calendaring, creating, and maintaining files From March 2003 to July 2005 (2 years 5 months) Technical Services Specialist @ Technical Services Specialist * Supported sales cycle with product information and presales demonstrations for prospective clients * Planned and manage customer deployments base on new product releases * Provided customer support via phone, email, and hands on help *Troubleshooting customer problems to ensure a timely and accurate resolution *Served as a direct contact for clients including: Hotwire & Chait Day From June 2002 to March 2003 (10 months) Senior Technical Trainer @ Senior Technical Trainer * Devised and led customized seminars on a variety of company topics; client list includes CBS MarketWatch and Lycos * Determined client needs while in training to made sales recommendations and to cross-sell our product offerings * Project managed the construction and maintenance of new courseware and workbooks for new software rollouts * Delivered training to internal employees as well as domestic and international clients; escalated issues raised in class to appropriate support staff and followed them through resolution * Mentored and coached 5 new instructors From January 2000 to October 2001 (1 year 10 months) BA, Sociology @ City University of New York-Hunter College From 1994 to 1999 Stony Brook University